My wife and I recently celebrated our 10th wedding anniversary with a stay at the Sofitel and everything was very good. I had ordered chocoloate covered strawberries, a rose display and a card to be in the room upon our arrival and it was, with a split of champagne sent up with the compliments of the manager.

We stayed in Suite 2308 and I highly recommend this suite - great views of Michigan Avenue, the Hancock Building and Lake Michigan, and since it's a corner there is another view of the city to the south. We paid $325 for the night and felt we'd received excellent value for our dollar. One problem was the mirrored door covering the closet space was off its track but I was able to fix it with little effort.

We had drinks in Le Bar and a room service breakfast on the morning of our departure. The food, drinks and service in both instances were great.

We had stayed here once before during the winter and like it then...we now look forward to making Sofitel our regular place to stay in the city.

Merci Beaucoup Sofitel!

My husband spent one night at the Sofitel in Chicago. We are both avid travelers and have stayed at a lot upscale hotels in our day. Although we did enjoy our stay there were a couple of things that we felt the Sofitel missed on. The room was very small for what we paid, there was no dresser to place our clothes in, our turndown service consisted of the bedsheets being folded back, and there was no pool on the property. We did enjoy the huge shower and the wonderful smelling amenities in the bathroom. Our breakfast was outstanding however $50 is still a bit steep for breakfast! Overall we would recommend the Sofitel if we ever had to stay again.

An over-the-top staff, a bathroom bigger than some hotel rooms, a bed that looks and feels like a cloud, a theatre sized flat screen TV. Comfort, charm, cheap (200$ on early bird) - why would we ever stay anywhere else?

Very much enjoyed the hotel. Nice location. Easy access to all of Chicago. Was unhappy that the hotel advertises "Internet access" and then charges $10 per day, per user. With all of the lower grade hotels now offering free internet access, it seems petty that Sofitel is not only charging, but advertising "internet access" as if it is some kind of perk. I mentioned the charge to the reservationist and all she said was, "I'll inform management." Maybe they should advertise telephone service too.