My husband and I just returned from Hotel Burnham to celebrate our one year wedding anniversary. I knew there was construction going on around the hotel, but I chose to stay here anyhow (I found an average rate of $155 a night on the hotel's website). Our stay was absolutely amazing. As soon as we said our last name at check-in, they wished us a happy anniversary. When we returned to our room the first evening, there was a bottle of champagne waiting for us. Our third day there, we had asked for some assistance finding places. They knew we would be doing a lot of walking, and when we returned, there was a bottle of water waiting in our room for us. The service we received at the Atwood was incredible as well. The server remembered us on our second day and seated us at the same table we had the day before, saying he would seat us at our "usual." The wine reception in the evening was a very nice touch as well. Never have I stayed at a hotel that paid such attention to pleasing their guests. My husband and I never had a problem sleeping, but we were on the 14th floor. If you stay here, you need to know there is construction going on. If you do not request a room on a top floor, you will probably hear the noise. I know if we return to Chicago, we are going to stay at the Hotel Burnham again.

The only thing stopping the Hotel Burnham from getting a perfect 5-star score was the poor internet service I experienced while I was there. Everything else was top-notch. The staff greeted me with a warm hello whenever I walked in and told me to "enjoy your evening" when I walked out.

I ordered room service one night while I was there and they sent up a complimentary dessert! Granted it was a chocolate mousse-type dessert, so it was probably due to them having a few extra and the dessert generally not storing well. But it was a nice gesture at any rate. And it was a tasty treat!

As for the photos people have attached on this site, they do not do the Burnham justice at all. It is a very nice place! Marble everywhere, very clean, great restaurant, good water pressure /hot water...like I said, everything was great. And the location is just about as good as you could ask for.

As for the internet...I connected via broadband plug the first night to what is listed as "complimentary internet" and was promptly charged a $10 access fee to my room. This charge terminated my internet the next evening and did something to my laptop so that it would no longer connect to the internet at all. I called their tech support line (which is not in the city) and they spent a great deal of time trying to get it working again. It started working (ie, connected to Google) and they hung up.. I attempted to go to hotmail and it cut out and would not connect again...I called tech support and the next guy told me just to "wait and try again in 45 minutes or so" . I even attempted to use the wireless in the lobby but my laptop wouldnt' connect to their service at all (I have never had any wireless problem EVER). I assume that since they charge a $10 fee per night for internet access (although it is supposed to be complimentary) if you don't pay for ALL your nights at the same time, the system somehow excludes you from using the internet again...a poorly designed glitch. I stayed at the Hotel Burnham for 4 days and had usable internet only on the first evening.

Date of stay: July 27, 2008 - July 31, 2008
The Hotel Burnham is a true gem in Chicago's Loop area. The detailed architectural design was captivating and beautiful. Our room could have been a little larger. However, the pictures that the hotel provides on its website are very accurate. We had a King Deluxe room that included a comfortable bed with your pillow types of choice, a comfortable sized bathroom with L'Occitane bath products. There was a desk with free internet access. There was a mini bar and refridgerator. Not a lot of storage areas though. We were on the 11th floor and we even had a sliver view of the lake. Our first visit at this hotel included impeccable service at every level. The staff was very welcoming and went out of their way to make our stay more comfortable and enjoyable. I ordered flowers via the concierge to be in our room when they arrived. The hotel added chocolates and a nice bottle of red wine. The hotel itself was very peaceful...great for afternoon naps. Room service orders arrived in 15 minutes like clockwork. The hotel's restaurant, Atwood Cafe, served excellent food. The best Cobb salad that I've had. We paid $176/nt...a rate that I found on Travelocity which the hotel price matched. I highly recommend this hotel. It is centrally located near Millenium Park on the corner of Washington & State St. Great if you'll be visiting the Art Institute. Cab rides weren't more than $5 to $7. Only downside was the L is only two blocks away and you could hear it at night...nothing a glass of wine or a Benedryl didn't solve though. Great choice for a romatic getaway. I would defininitely stay there again.

Hotel is in great location, only a couple of blocks from Washington on the blue line which comes directly from the airport. Check in was quick and easy. Room was clean and laid out well for me and my mum to use together. Bathrobe (animal print!) and pet goldfish were great touches! Doormen were great.

Only disappointment was the restaurant - food was nice enough but the waiting staff were a bit hit and miss both at breakfast and at dinner. Not awful, just not great but it didn't put me off the hotel and I would stay there again.

Overall, great hotel for someone interested in architecture and who wants something smack bang in the middle of the Loop.