Spacious rooms with great water views and comfortable beds are this hotel's strong point. The bathroom was on the small side with a cracked sink and faucets that were difficult to turn off and on. The room balcony had comfortable furniture but the noise from what I'm told was the air conditioning system made it unpleasant during the day--at night the system noise cut out. Speaking of noise, at 10:00 am Sunday morning, hotel maintenance decided to run some kind of equipment (possibly a leaf blower). Nobody who wanted to sleep in could do so without earplugs. Housekeeping showed up at a little after 3:00 pm--just when I returned to my room and was desperate for a shower.

The pool deck had definitely seen better days but they had a nice "adults only" section with a view of Biscayne Bay. They also had circulating staff offering free ice water and frozen grapes--a nice touch. Hotel offers tennis and spa services which I didn't use but their fitness center was clean and well equipped.

The island itself is rather nice with a walkway along the seawall which ends in a tiny beach. A young boy was fishing in front of the hotel restaurant and actually catching small snappers which he threw back.

Reception staff was very nice and even let me stay in my room an hour past check out.

Well-seasoned travelers know that Miami is notorious for their poor levels of service so I'm not going to disparage Grove Isle in that regard. Its level of service is on par with what you'll get anywhere else in the area (from the Delano to the Loews to The Setai.)

My only complaint is that the rooms are a terrible value. I stayed here for almost a week due to a friend's wedding. My rate for a room facing the bay with a balcony was almost $600/night.

There is no beach at this resort. Housekeeping frequently didn't make up our room until dinnertime. The service at the restaurants was absurdly slow. The pool is decent but the seating gets filled up quickly. Spa treatment and tennis lessons booked in advance were cancelled by the resort without advance notice. They always seemed to have an excuse for everything.

For the same price, I should have stayed at the Four Seasons or The Mandarin Oriental, and then just driven over to Grove Isle for the wedding events. Never again.

P.S. Don't believe the photos on the website. They make it seem as if the resort is on a private island. In fact, the layout is very strange. Although it is an island, it's also a massive condo development encompassing several enormous high-rises. Many of the resort facilities (like tennis) are actually shared with the condos.

We just return from 4 nights at the Grove Isle. This was our second visit and we felt pampered. The hospitality and service by the staff is at the highest level. Check in was extremely smooth-using a wireless device in our room. Our room had a great water view, excellent balcony for relaxation. We also had a seating area and flat screen TV.
Housekeeping was excellent-we are water drinkers and requested 6 bottle of house water each day-no problem. The only issue we had was the backup alarms from the delivery trucks. This sound seems amplified by the shape of the hotel-very distracting in our room.
The hotel never seems crowded; this could be because of the extensive security required to enter the island as the hotel shares Grove Isle with three large buildings of condos.
While there is a Spa and exercise facility, my wife swam laps in the outside pool each morning and I walked into Coconut Grove and back-50 minutes.
We had breakfast each day in the hotel and it was nice, good selection and good service. However we found some great restaurants near by. First in Coral Gables, 15 minutes away is La Dorado-great fish. Then for authentic Cuban food, we loved Las Culebrinas, 2890 SW 27th Ave-also 15 minutes away. We were one of the few Anglos there-food is great. Then for lunch, best Cuban sandwich ever-Villa Habana at 34th and Coral Way-again authentic.
On our next visit, we play to stay at Grove Isle.

First of all, they dislike everyone who uses a travel site they dn't like. I couldn't get good flght times to miami cept w/orbitz and the savings seemed good, but if you want to stay at this resort book through someone else. I'm half convinced everyone there hates their job, maybe except one person. Dn't expect house cleaning or turn down service for every night you stay, but to be fair, they do a good job whenever they do turn up.

I thought the spa was okay, they're friendlier there and I liked the locker room. I had a better time at The Spa in West Palm florida though, which is a wonderful place with nice package deals. Overall, I thought the place was pretty and the security seemed good, but I wn't be heading back there even when I decide to stay at one of Noble House resorts.

I expect better service from a luxury hotel, no matter how I book my stay.