Recently stayed at this hotel after a 16 hour non-stop flight from Asia. Picked up a rental car so can not comment on the shuttle service but did notice that there seemed to be more shuttle buses for the hotels than some of the rental car companies.
Good sized room with a very comfortable bed. Older style bathroom but certainly clean and plenty of towels. Paid the extra for the Club level but didn't use many of the extras as we got in late and left v early.
Low noise level given how close to LAX the hotel is, allowing us to get a good nights sleep.
Room service food was excellent but huge serving sizes. Corona's were expesnive even for US hotel prices, but you pay for the convenience of room delivery with a smile.
The only downside was that the room rate supposedly included 8 bottles of water which would have been handy for the early morning drive. However, the check-out desk staff had no idea what I was talking about even though I'd called down 2 minutes earlier and I'd been told to collect them from the front desk by another staff member. Given it was before 6am I couldn't be bothered arguing and tracking down whom I'd spoken with.... and hit the road.
Overall, I'd stay there again but could not say I loved it. However, it is a great airport hotel.











