Initially I got a bit lost trying to find the hotel but that is because I did not follow my directions properly. Once there, I found the suite small but clean and comfortable. The beds and pillows were great. I can usually tell how good a hotel is by the number of complaints I get from my wife. She was quite happy with this one and actually complimented me for making a good choice. The staff was friendly and helpful and the breakfast was even better. I didn't expect the variety of choices I had and was surprised to find sausages and eggs as part of a complimentary breakfast. You won't find that in most hotels. I dont know when I will be coming back to Phoenix but when I do, this will be my first choice in hotels for both comfort and price.

I called the hotel for directions. I almost missed the driveway but the directions were accurate. The lobby area/front desk is small but had a cozy feel to it expecially with the fireplace! Most of the lobby had dining tables which I learned were for the provided breakfast. Check in was informative and polite. (This was my first time staying in an all suite hotel and I guess I had a picture in my mind of what the suite would look like.) Upon entering the room my first impression was "this is it?" My eyes passed the living room and went right to the windows in the back . Once I reoriented myself, I found that the suite was somewhat tight in the living area. The work table and the kitchen area was expansive. The couch, sitting chair, ottoman, TV and coffee table were cramped in a small area. The furniture appeared to be on the edge of being worn and of cheap quality.It was clean and in order. The bedroom area was fine; tons of pillows and comfortable beds. The bathroom area was fair and they forgot to put out soap/shampoo etc. I had to go to the desk for some. Rooms were quiet for a good night's sleep. In the morning we had the included breakfast: everything from waffles to yogurt to cereal to eggs to muffins- totally super! The presentation was extremely appetizing and filling. After my critical view of the room the breakfast won my vote! I guess you can't have everything and since everyone's expectations are different, the experience there was above average and will give it a go in the future.

I was very pleased with this hotel. I was in Phoenix for business and it was nice coming back to a room that was clean, cool (maid made sure to have air on for me), and comfortable. The rooms are big and the beds are extremely comfortable. The breakfast has many delicious choices.

The only opportunity I would list for this hotel is the business center's computer is a little too tight with the security program. I was unable to change spreadsheets, or log into my work computer. I was only able to use it for basic needs. Then had to find an alternate computer in Phoenix to use.

Our room was extremely clean and although small for a suite, it was more spacious than a normal hotel room even though the rate was a room rate rather than a suite rate. The bed linens were a good quality and there was a choice of pillow types, especially good for us since my husband likes a flat pillow and I prefer a fluffy one. Front desk staff was friendly and quite helpful, explaining to us which parking lot to go through and which back streets to take to avoid the hassle of the one-way frontage road.