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Hilton Garden Inn Phoenix: Traveler Reviews

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Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 3.5 of 5 stars 26 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
10
3.0 of 5 stars
2
2.0 of 5 stars
6
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#42 of 172 hotels in Phoenix
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  • Hotel class: 3 of 5
  • Rooms: 180
  • Address: 4000 North Central Avenue Phoenix, AZ 85012
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Seven-story Hotel located in the heart of the uptown financial district, 3 miles north of downtown. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $179 Avg. Price
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Reviews of Hilton Garden Inn Phoenix

( 3-7 of 26 )
“Make sure you rent a car. Shuttle service not dependable”

Hilton Garden Inn Phoenix

3 of 5 stars
Esther51
Texas
Aug 6, 2008

I attended a convention in Phoenix and since I could not get hotel reservations downtown near the convention center, I contacted this hotel because it was recommended on the convention website. The description included the information that the hotel had a shuttle to the convention center. I contacted the hotel and before I made my reservation, I asked if their shuttlel ran regulaly to and from the convention center. They said yes so I booked a room.
When I arrived, I inquired as to the shuttle schedule and they told me I had to make a reservation to get a ride. I needed to get to the site by 7:30 but the shuttle that held 6 people was completely booked by other 'conventioneers' and I couldn't get a reservation to leave the hotel unti 8:30! The shuttle service is not adequate nor is it flexible. One afternoon, the shuttle was not scheduled to operate because the driver had to unload a tourist bus.

There's also not much shopping around the hotel so you need a car if you're going to stay here.

The room was clean and had a microwave and small refrigerator and people who work here are generally helpful.

  • This TripAdvisor Member:
    • Liked — Clean
    • Disliked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther51's Summary
Date of Stay: August 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: August 06, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Pet owners, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice Hotel, Great Value, Good Location”

Hilton Garden Inn Phoenix

4 of 5 stars
taprennoc
atlanta ga
Jun 25, 2008

This was my second stay at this particular HIlton GI, and I would say it is one of the nicest ones I have been in..... and I have been in a lot!
Staff - Above and Beyond friendly, courteous, and helpful
Room - Upgraded to a 2 room suite in second tower past pool. Room was nice and spacious. Small wetbar area. Couch and club chair. Nice king bed, very comfortable mattresses, nice linens, great pillows. Bathroom was nice, clean, well equipped and with above par soaps and shampoos.
Pool Area - Very Nice in the center of the hotels towers, and looked to be clean and well maintained. A lot of people gathered there in the evenings.
Restaurant - Nice, a little bit expensive, but not out of the ordinary for a hotel restaurant. Room service was offered.
Parking - Yeah, as you have read by other reviews, its not the best. You basically park in a lot shared by a high rise office next to the hotel. plenty of spaces, so that is not an issue. It is not a long walk, but it is a walk, across a small access road in front of the office. BUT IT IS FREE, and for any hotel in any major downtown area, that is a rarity. I just paid 30.00 to park at the Hilton GI in New Orleans this week !! So its free, its ample, but its just a short walk away. Get over it. :-)

Note - Lots of road construction going on in front of the hotel for the new trolley system phoenix is putting in, but it does not in any way effect the noise or the access to the hotel. just a small annoyance when driving to the hotel

Will I stay here again. Absolutely! I believe I paid 90.00 or so, and it was well worth it.

  • This TripAdvisor Member:
    • Liked — Staff, Room, Pool , Free Parking
    • Disliked — Free parking a little bit of a walk, road construction in front of hotel (not their fault)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
taprennoc's Summary
Date of Stay: June 2008
Member since: January 02, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice hotel”

Hilton Garden Inn Phoenix

4 of 5 stars
nmokie
Albuquerque
May 28, 2008

Nice hotel, in a good central location. A good value on holiday weekends. Have stayed twice and been very happy both times.

  • This TripAdvisor Member:
    • Liked — Nice pool and hot tub, large room, very clean
    • Disliked — waterfall at pool was non functional
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nmokie's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: September 06, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“quite nice”

Hilton Garden Inn Phoenix

4 of 5 stars
shropshire
shropshire
May 11, 2008

I was attracted by the price which was $62. The fella on reception was so pleasant, As it was late when we arrived from the airport we purchased some convenience food from the parlour pantry in the lobby and heated it up in our microwave in the room. The beds were very comfortable and the room was lovely and quiet. Neutrogena products in the bathroom. You would definately need a car to stay here as a tourist.

  • This TripAdvisor Member:
    • Liked — the beds
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shropshire's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: April 27, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, People with disabilities
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“an ok Airport hotel”

Hilton Garden Inn Phoenix

3 of 5 stars
colinjones217
Cardiff, United Kingdom
Apr 23, 2008

shuttle bus from airort good, room ok and clean, bar and pantry ok, whole lace needs a bit of TLC but after a long flight it was fine especially the comfy bed

  • This TripAdvisor Member:
    • Liked — comfy bed
    • Disliked — noise from AC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colinjones217's Summary
Date of Stay: April 2008
Member since: August 10, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Reviews of Hilton Garden Inn Phoenix

( 3-7 of 26 )
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Hilton Garden Inn Phoenix Also Known As

Address: 4000 North Central Avenue, Phoenix, AZ 85012