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Faena Hotel + Universe: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 64 Reviews
5.0 of 5 stars
29
4.0 of 5 stars
14
3.0 of 5 stars
6
2.0 of 5 stars
7
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#38 of 315 hotels in Buenos Aires
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  • Hotel class: 5 of 5
  • Rooms: 105
  • Address: 445 Martha Salotti Buenos Aires 1107BDA Argentina
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Pets Allowed Restaurant Swimming Pool
Check Rates: $836 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Faena Hotel + Universe

( 12-16 of 64 )
“Faena.......not quite”

Faena Hotel + Universe

Apr 30, 2008

I liked the location, the decor was mildly interesting, the food was great. I also liked all the pretty, young and seemingly unattached girls that flock to the bar at night.

I didnt think it was worth the price. I didnt like that the TV remote and switch for the blinds didnt work. I'm not sure the whole "personal concierge" thing works either.

It has the South Beach, Miami feel to it: pretty to look at and a certain edgy excitement, but tries way to hard to be cool. Note to the staff: working in a hotel and wearing a tuxedo doesnt make you important---lighten up.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cuda153's Summary
Date of Stay: April 2008
Member since: August 19, 2006
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Average price*: $836 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Fantabulous hotel but rooms need more functionality”

Faena Hotel + Universe

5 of 5 stars
san francisco, ca
Apr 4, 2008
3/4 found this review helpful

It gets an A- in my book! Superb and magical experience! My husband and I absolutely loved all the public spaces and overall feel of this hotel. It's ultra hip and you feel so much like a super cool rock star. You just want to hang out here and maybe skip a walking day in Buenos Aires. The location is also fantastic! It's in Puerto Madero....a new development full of hip restaurants just a walk away. At the hotel, the ambience is cool, the people are slick and the overall vibe is tragically chic. Superb service, gorgeous restaurants, delicious food (amazing breakfast included!) and totally hip areas all throughout . People watching is a sport at this hotel. It's too much fun! There is ONLY one thing that i really felt compelled to write about because it drove me nuts. What is up with the bathroom design and the lack of practical storage space in the guestrooms? My husband and I arrived into our room and started unpacking and quickly realized that the closet would barely fit a few of my clothes. My poor husband had to keep his clothes in his suitcase throughout our stay. Before you knew it, our clothes started piling up in the 2 chairs in our room. Our room started looking like a mess after 3 days.The bathroom storage space is very poorly designed. You simply can't have 2 people in there at the same time and barely have room to put your toothbrush in. The sink area is very minimal and there are no drawers or shelves. You definitely need shelves for your toiletries and hooks for your towels and bathrobes. Everytime I got out of the shower, I did not know where to put my clothes, robe or towel. The floor was my only solution. Now can you picture tragically hip people putting their towel and robe on the floor? Nope, I don't think so!!!! So our room always looked like a mess becaus we simply did not have a place to put our stuff. It's one of those minimally designed rooms but soo not practical! With some practical hooks and cleverly placed shelves and drawer additions and perhaps an additional dresser in the rooms, these issues could be easily resolved. The rooms are spacious so there's definitely room for these "practical" additions. Other than that, our experience at Faena was sublime! I soo recommend it!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynbad's Summary
Date of Stay: March 2008
Member since: April 04, 2008
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Average price*: $836 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“An hotel for young people”

Faena Hotel + Universe

3 of 5 stars
Lisboa
Mar 27, 2008
1/1 found this review helpful

It´s a hotel more adequate for young people.
The staff was numerous but with a lack of experience.
The breakfast was excellent and served at the beautiful decorated "El Mercado".
The rooms were big but the Philipe Starck´s decoration reduced a lot the available space. Nevertheless, the touch of this designer is impressive mainly in the public areas.
We spent three nights at BA and it was short for this lovely city and we recommend at least one more night.
The hotel is located at Puerto Madero, a new area of the city with modern buildings by international architects, very safe and with good restaurants.

  • This TripAdvisor Member:
    • Liked — The breakfast at
    • Disliked — The lack of ilumination at the public areas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RA55's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $836 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Otherwordly Experience”

Faena Hotel + Universe

5 of 5 stars
Chicago, Illinois
Mar 25, 2008
1/1 found this review helpful

I would agree with some of the complaints about the bathrooms, they are not meant for two people but the other amenities, actual site, decor, room services, service overall, restaurants in the hotel all made up for it.

We spent two weeks in Argentina and just being able to stay at the Faena for 3 nights was the highlight of the trip. If you visit Buenos Aires and don't stay it is worth coming for a drink at the library bar or to take in the tango show. This place is worth seeing & experiencing if you are in Buenos Aires, period. It has a feel like no where else, the attention to design, and uniqueness are unmatched. Also we felt the service from the staff was on par with other world class resorts: e.g. Four Seasons.

Last thing I would say is this is one of the first places we visited where the web site photos don't even do the place justice.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apathak's Summary
Date of Stay: October 2007
Member since: January 19, 2006
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Average price*: $836 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Designer Hotel”

Faena Hotel + Universe

5 of 5 stars
Market Harborough, United Kingdom
Mar 12, 2008

My wife and I stayed here 15 and 16th Feb. The previous reviews say it all really. Not to everyone's taste (or pocket!). Some of the "designs" are not as practical as they could be - especially in the bathroom. Overall we did like our room, overlooking the pool area and looking towards the city. Although we had our own "experience manager" we never used him - we just called at one of the desks in the lobby area. All the staff we came across were very helpfull and spoke good english - and were very attractive!! (Male and female).

We used their limousine service (Mercedes 320) to meet us from the international airport. Although expensive it worked very well and there was no problem with an early (noon) check-in.

We had only one meal at the hotel. It was our wedding anniversary on the 16th and we decided to dine at El Bistro. It is not a bistro; it is a silver service (and a bit pretentious) restaurant. You get used to the Unicorn heads looking down on you!! While the service was good the food (not large portions) was sometimes disappointing and more Heston than Gordon. I felt that some of the dishes did not work - but it was an experience I would not have missed. Also the wine list appeared quite good but what sommelier would spell Claudy (sic) Bay or include a 1998 Petit Chablis on their list? It is also one, if not THE, most expensive restaurant in BA (see my review of Park Hyatt for good restaurants) £100 for two compared with £60 at other top spots.

We did overhear people say how good the breakfast was, but we prefer to explore and found a great cafe/restaurant less than 4mins. walk away - I Fresh Market - thoroughly recommend this deli/restaurant which is open 8am till late. Very good staff, large servings and fresh ingredients and inexpensive.

Overall we enjoyed our stay and Puerto Madero is a good place to stay: far less busy (in fact very quiet) compared with say Recoleta area, with a large selection of good cafes and restaurants (but very few shops - at the moment). Will be interesting to see this area in 2/3 years time as the Faena group are redeveloping two large sites very near by.

  • This TripAdvisor Member:
    • Liked — Slightly quirky!
    • Disliked — Small design practicalities in the bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winerunner52's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: August 28, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $836 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Faena Hotel + Universe

( 12-16 of 64 )
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Faena Hotel + Universe Address

445 Martha Salotti, Buenos Aires 1107BDA, Argentina