Although I have read not-so-nice reviews abt this hotel, I've decided to be brave; given that awards this hotel have received.

Turns out it was an excellent move! The staffs were absolutely brilliant! I requested for a particular room and was advised it wasn't available until a certain date. I actually re-scheduled my trip and ended up staying an extra day.

Hotel rooms are generally smaller in Singapore (I suppose because land is scarce). The New Majestic hotel employ artistic props to make as if the room is bigger than it truly is!
During my Singapore trip I also stayed at The Scarlet. Room at The New Majestic is definitely more spacious than The Scarlet.

Of course I love the Khiel bathroom products :) Bed was Oh-SOOoooo-Comfortable! So almost couldn't get out of it!

LOVE the internet access available in the room & the Ipod Deck

Only street parking is available (even if you don't drive/ rent a car, if you have visitors who drive the visitor will have to find street parking)

Location: it is in Chinatown of Singapore, very interesting cultural experience but if it is shopping Orchard Rd you are after this hotel isn't a stroll away from Orchard! Taxis & public transportation are very easily available in Singapore though

I have just completed my fourth stay at the New Majestic over a six week period. Each time I have thoroughly enjoyed my stay. I have tried three different rooms types each with its own unique decoration and quite different layouts.

Although some rooms are small (relative to some of the bigger properties in SIngapore), they are well laid out and maximise use of available space.

The toiletries and bedding were top notch (particularly the quilt which was appropriately light for the tropical environment that Singapore is), and the airconditioning relatively quiet. The breakfast, whilst not offering the huge spread that many hotels offer, was simple, fresh and met my needs for a quick, light breakfast before heading to the office, similar to that I would have at home.

The hotel staff have been friendly and courteous and I was warmly greeted everytime I entered/left the hotel - perhaps because they began to recognise me! I do like the location close to Chinatown, less than 100m from Outram Park MRT and only a short walk from areas such as Club St and Tanjong Pagar, and a lot more peaceful than staying somewhere like Orchard Rd.

As far as facilities go, they are commensurate with the size of the hotel. I have enjoyed a meal at the restaurant and drinks/snacks at the lively Majestic bar.

Another positive is inclusions - such as breakfast, internet, (soft) minibar & local calls reduce the add-ons, and even laundry reasonably priced.

Downside? (some) smallish rooms, a little noise if staying on the bar side of the hotel, and perhaps not having the infrastructure that a large hotel provides.

In summary, if you are after a decadent 5 star experience, lavish breakfast, palatial rooms and massive swimming pool then I'd recommend staying elsewhere. If you're after a modern, attractively designed boutique hotel with non-obtrusive but personal service and close to but not right in the middle of Singapore hustle and bustle - I'd thoroughly recommend the hotel.

The New Majestic is a very trendy hotel, with a cool mix of design classics and funky furniture. We had an attic room with 2 deep baths in the middle of the room. Looked great, but there was not enough hot water to fill them both! it took us 3 attempts. When we mentioned it to the GM he seemed like he was told it alot but couldn't do much about it. The room was nice, but had too much furniture in it making it feel smaller than it was. The staff were excellent and the included breakfast was very nice. Located in Chinatown is not the best location in our opinion. It's a nice hotel but in our view there is better in Singapore, namely the Naumi and much cheaper.

Its the worst hotel stay i had ever experienced. Even though, i'm a local but the service they gave me was really bad. The staff was rude and we check out of the hotel even before 12am. When we made a complaint to the hotel, the front desk manager even sided with her staff and charged us for a full night stay even though we did not stay through out the night due to the staff bad attitude. The staff behaved like a gangster to customers, and i can't believed that the hotel did not even ask the staff to apologise to us. Personally, as a local, i would not recommed this hotel to anyone if service is your top priority.