The New Majestic is a very trendy hotel, with a cool mix of design classics and funky furniture. We had an attic room with 2 deep baths in the middle of the room. Looked great, but there was not enough hot water to fill them both! it took us 3 attempts. When we mentioned it to the GM he seemed like he was told it alot but couldn't do much about it. The room was nice, but had too much furniture in it making it feel smaller than it was. The staff were excellent and the included breakfast was very nice. Located in Chinatown is not the best location in our opinion. It's a nice hotel but in our view there is better in Singapore, namely the Naumi and much cheaper.

Its the worst hotel stay i had ever experienced. Even though, i'm a local but the service they gave me was really bad. The staff was rude and we check out of the hotel even before 12am. When we made a complaint to the hotel, the front desk manager even sided with her staff and charged us for a full night stay even though we did not stay through out the night due to the staff bad attitude. The staff behaved like a gangster to customers, and i can't believed that the hotel did not even ask the staff to apologise to us. Personally, as a local, i would not recommed this hotel to anyone if service is your top priority.

We stayed here for 1 night at this aqua room. The room was spacious, clean & beautiful design. I also happy that there is a turn-down service in the evening. But we have a sleepless night, as there is a loud music coming from the hotel bar (Majestic bar) till early morning. The water heater is another problem for us, as we might not get a hot/warm water as and when we required. The staff service was horrible, as far as i know the hotel standard check-out time is 12:00PM. But we received a call at 11:40AM to remind us that we need to check-out now where we had requested a late check-out at 12:30PM & agreed by them. The breakfast was very simple & limited choice.

Just returned from 2 nights at the New Majestic. Loved the hotel, especially the open-air (during the day) lobby. Was nice to be in a 'funky' but very comfortable place in an up-and-coming area of town while my colleagues were in big boring corporate hotels. Took me about 7 minutes in a (cheap) taxi to get to Suntec centre each day.

Bed was v. comfortable, Kiehl's products a nice touch, shower amazing, food at the restaurant downstairs very good, staff excellent. My only complaints are:

-for some reason I have noticed this trend in new Asian hotels: lightswitch weirdness. The lightswitch for the bathroom is neither in, nor anywhere near the bathroom--it is above and to the left of the headboard of the bed. Why??

-Air conditioning: you can adjust the temperature in the room,but as I wanted to open the windows and enjoy the tropical breeze at night I had to specially request that the front desk 'dismantle' the A/C. You can't turn it on/off in your own room.

-Restaurant: food was good but the only in-room dining options are set-course menus. Not convenient when it's 10pm and you just want to nibble while writing a business report. I just went downstairs and ordered a la carte in the restaurant.

All in all those are just minor gripes. This is a great hotel and I will definitely be staying next time I'm in S'pore.