We checked into this hotel last minute with no reservation as we needed to spend one more night in Singapore before we could fly home.

The First impression of the hotel walking through the doors is good, the reception area/lobby is decorated very nicely creates a nice welcome.

The reception staff were very helpful and very friendly. They convinced us to upgrade to an executive level room which was worth the dosh. It included free drinks in the evening between 6 and 8 if i remember correctly, free internet, and breakfast in the morning.

The room was quite dated but comfortable enough, can't say is was impressed, but no major complaints.

The staff in the executive lounge were brilliant, i never had an empty glass and they were always there ready to serve.

The location is good, right off Orchard road and close to all the shopping you sould want.

would stay here again.

Checked in around 1 AM local time, had a smiling face waiting to open the door and carry my bags directly to my room. check in took all of about 1 minute and I was able to get right to bed. Had a beautiful view from a very nice room on the 8th floor executive level. I highly recommend upgrading to this level for a couple bucks more a night because the use of the executive lounge is well worth it for conducting business meetings and breakfast and happy hour with decent sushi, Tiger Beer, and a truly delectable Cabernet. Your within two blocks of Orchard Street shopping and nightlife. If you head that way and go across Istana Park to the English Pub directly behind the hotel. Great place to catch a night cap and watch some Rugby or Football(Real Football not the American stuff). I highly recommend getting a tall Kilkenny draft from the makers of Guinness, can't get it here in the States, but really a great brew!
All in all, great service, decent price and overall a very good experience.

Great hotel for the price, wonderfull experience, ideal for indian travellers as indian restraunt is very nice , shopping is next door on orchard street ,nice rooms & pool
will stay agin next time also.............

I have just visited the hotel with my family for two nights. The hotel was booked via my priority points.
The hotel is conveniently located within 5 minutes walk from Somerset MRT station, just cross Orchard road.
When we arrived at the hotel, it was quite late and the location is situated nicely for some nice food. There is a nice food court nearby as you walk on the Orchard Road in the opposite direction from the Somerset station.
Even though the hotel is located next to a freeway, the room is quite quiet. The only complain is the room given to me is a smoking room even though I have booked well in advance. Unfortunately my priority membership did not help much.
The staff is helpful in changing the smelly kettle.
The room we stayed in, is quite old and needs some refurbishing.