I arrived at the hotel about 12:30 AM, after traveling for 28 hours form the US. Knowing my way around Singapore, after numerous previous stays, I took a taxi, rather than the hotel shuttle, as I was exhausted and just wanted to get to bed without a hassle. Also factor in that I needed to go into the office the next morning. (I always leave Singapore with enough cash for at least two taxi rides on my next visit.). The taxi was $25 Sing. A little high, but it was after midnight.

The Doorman grabbed my bag immediately and took it inside, placing it near the front desk. I checked in and headed up to my room. Almost to my room, I realized I left my bag downstairs. I go back to the lobby, only to be told that it is already on the way up to my room. Nice attention on their part. I got back upsatirs just as the doorman was ringing the bell.

The bed was rather hard, and the carpet showing some age, but otherwise the room was very nice. The rain shower was terrific, with plenty of hot water. I just wish the controls were within easy reach, so you can avoid that first cold splash. The breakfast was acceptable, with someone there to make eggs any way you want them. The chicken sausages and other items were not as hot as they could be, but acceptable. The mini pancakes were more like potato chips, as crispy as they were. Taxis were always readily available, and I took the free shuttle to the Tampines Mall on Saturday. From there it is easy to take the MRT downtown. The shuttel also took folks to Orchard Road. I used room service one evening, and that was fine. The WiFi worked well, but was expensive. $12.85 for an hour, and $26+ for 24 hours. Fortunately, I could use the internet in the office, and just needed it a little in the hotel. Singapore hotels are about the only ones I encounter anymore that still charge for WiFi. There were a few nice items in the gift shop, and I received a discount for them. There was some airplane noise throughout the night, but not too bothersome. There were two evenings where I returned to find my keycards did not work, but these were quickly fixed. Supposedly a power failure was the cause the first time.

I had an early morning flight home, and did not reserve a taxi ahead of time. I checked out and then went to the doorman station out front. I told them I needed a taxi to the airport, and they summoned one. As others have written, a van showed up. I said I asked for a taxi, not a van. They told me it would cost $28. I gave them a hard look and told them that is all it better cost me. A minute after leaving, the van driver got a brief call. He said OK and hung up. When we got to the airport, he charged me $28. I suspect the doorman called him to alert him that I was wise to the scam.

Considering the hotel I used to stay at in Singapore allowed my charge card information to be stolen by a staff member, and the company I work for is likely moving closer to this hotel, I will probably be staying there again.

Difficult to judge this hotel as we only stopped on route back to London from Vietnam.

However brief impressions: room was good and comfortable, although there was no shampoo / soap or bathroom bits.

Hotel was $ S 15 from the Airport by taxi (30 mins) and the same to downtown.

Breakfast was good although we were in a rush to get back to the Airport.

Would not recommend this as a city central hotel (as per the previous review) - try the Oriental (we stayed here for three days last year).

However the Changi Village is excellent for an airport / stop over hotel and fits this bill better.

Dine out on Clark Key or Boat Key for a good Singapore experience.

We just got back from a tour of hkg and Singapore & i chose to stay at changi coz i didnt have much time to book my hotel and this place was one of the only ones available.The hotel is located at one end of singapore, you need a cab to get in & out of the hotel.If you are a tourist,I recommend you look elsewhere to stay while in singapore.There are no MRT connections to this hotel,the closest MRT is about a 20 minutes cab ride away.I had to take a cab each time i walked out of the hotel to go anywhere.
The rooms are okay, a bit jaded.The floor i stayed on was quite busy and noisy( I could here the guests in the lobby loud and clear at around 12.30 am which sucked coz i only had 2 days in singapore and wanted to visit the most places as i could. Staff in the hotel was pretty slow and I thought was amateurish(had no clue how to get anywhere in singapore.)All in all, I would suggest
stay at this hotel if you have plenty of time and money to spare(coz the rooms are relatively affordable but otherwise there's nothing else here)

Staying at Changi Village - A Far East Hotel was a complete disaster for me and my wife. We arrived at Changi Airport around 1:30 am from Chicago using United Airline. We got picked up by their shuttle. The driver was very rude and we couldn't understand what he was trying to say. He shoved us to the back seats. We arrived at the hotel around 2 am. The front desk wasn't too happy to see us. She handed us our keys and when we were about to ask her a question or two, she refused to answer them, let alone looking at us. Yes, we were tired so we had to let it go. Their website mentioned about Complementary shuttle, but yet we got charged for it. WOW. We stayed at the hotel for 5-6 hours. Our next flight was at 10 am. We asked them whether we could get a discount for the hotel because their website mentions that any travellers using Singapore Airlines shall be granted discounts. Guess, what, the front desk refused. WOW.
My advice: STAY AWAY FROM THIS HOTEL, FOR THE LOVE OF GOD. Feel free to contact me anytime you want. I am here and I am certainly not going anywhere.