My husband and I have just returned from Singpore Mandarin oriental. The hotel is really fantastic, we stayed on the club level with its own concierge and club lounge, where we had great breakfast, afternoon tea and cocktails with hors d'oeuvres before dinner.
We have not experienced the SPA, because it was fully booked.
We have been spoiled since we arrived at the airport, where a limo was waiting for us with cold, refreshing towels and bottles of water.
We would definetely come back.

Spent one night only at the Mandarin Oriental.
We booked one Executive room with access to the executive lobby and late check out at no charge. Thus, we spent two full days in Singapore before going back home.

The room is a top floored and handsome viewed room.
We chose a bay view room.

The executive lobby allow you to get free drinks all day long.
The breakfast is trully extraordinary and delicious. We took a glass of champagne while eating our cramble eggs !

The hotel is located close to a big mall and a train station.

Tips : it's cheaper and quicker to get a cab from/to the airport.

I stayed in the hotel for 2 days as a business traveller. My room was a Junior Seaview suite. My feelings with regard to this place is mixed.

The location is "alright" but not really within walking distance to the cool shopping areas, and the coastal view is a bit gloomy. Its not really something for a holiday sort of stay. For business use, it was excellent location wise - very close to the financial district, yet still luxurious. Fairly quiet "corner" of the city.

Optically, the building is pretty hideous (as is much of Singapore from this time period). Inside its obvious that it has been upgraded (a lot) inside - recently. The lobby, elevators and restaurants were definatly of 5 star grade. The front desk service and lobby staff, also. (classic asian style service, tons and tons of employees).

The rooms themselves were not really to my liking. I mean, lets keep it real here - the room price of a suite - is under 500 euro - so compared to europe or attractive parts of the US, it's not exactly expensive. But... The bathrooms had dated style marble - which was not very nice, the ligthing was generally poor (which is never a good sign), the windows / sliding doors were of original vintage, which detracted from the luxury feel.

The AC was sort of weird, if you put it on 20c, it was meatlocker cold, anything above 20c (incl. 20.5) equaled 35c++ and very high humidity. Weird.

The carpet was nice, but never "felt" clean. The amenities were plentiful. The minibar and TV was very 1990's. Generally the room just didn't feel "crisp" in any way. Scrapes and stuff all over the place. The closets stank like they had been closed for 15 years. Also, the shower had nice long black hairs in it, not so nice. ;(

Cleaning (besides from the hairs) was mediocre.

So... I guess... Not horrible, not great. Personally, I wouldnt go there again.

Oh, the Mortons steakhouse at the hotel was as good as the ones in the states. Very very nice.

We got an Executive Club room and requested a high floor. This was accommodated as we were on the 18th floor. When we got dropped off at the hotel, it was buzzing with people...at least 7 people were jostling into position to open car doors, check us in, welcome / greet us, open front hotel door, call the elevator, etc. I think over the 2.5 days there we were welcomed at least 100 times! The people are really warm and friendly and we can say was some of the best overall service that we have received. After a while it may seem a bit over the top but still nice!

With the Executive Club room, you get access to the Executive Lounge on the 19th floor. Views are to the 'back' and not out the 'front' towards the marina or city skyline. That said, the food, snacks, drinks and comfort settings / furniture are very good. You can also use free wireless internet access up there...in case you don't know, the whole city of Singapore is wireless and anyone can register and access free internet, even tourists. I would also recommend paying the extra $20 or so to get a harbour / city skyline Executive Club Room looking over the 'front' rather than the 'back'. We made the mistake of not doing this.

Pros
- service, politeness of staff
- quality of fittings and furnishings
- cleanliness
- food

Cons
- S$105 for a 1-way Merc E-Class ride to airport not worth the value (big S-Class Merc is S$155)
- shopping mall attached to hotel is very average
- Morton's Steak House not open for lunch

On a side note, we did the Night Safari at the Singapore Zoo and would recommend this for a good time.

To wrap up, we'll be back!