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Novotel Clarke Quay Singapore: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 145 Reviews
5.0 of 5 stars
37
4.0 of 5 stars
61
3.0 of 5 stars
21
2.0 of 5 stars
13
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#24 of 192 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 401
  • Address: 177A River Valley Road Singapore 179031 Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Novotel Clarke Quay Singapore combines convenience and comfort. This 4 star hotel is the perfect choice for your next business trip or holiday as... This description is based on information provided by the hotel.
Restaurant Swimming Pool
Check Rates: $180 (SGD275) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Novotel Clarke Quay Singapore

( 12-16 of 145 )
“Good Location, BAD service”

Novotel Clarke Quay Singapore

Sep 3, 2008
1/1 found this review helpful

If you like the night life and PUB environment this is the place to stay, its bang in the center of it. The rooms are clean and of a decent size.

The service however is SAD, to give you one example, we on a daily basis asked for a local newspaper, but till the last of the 5 days that we stayed, we did not get any. What was even more frustrating was that, a number of our neighbors had one hanging off their door every morning. It was only after making a frustrated complaint in person at the reception that we received the same.

The service is far from any five star standards.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebarrettos's Summary
Date of Stay: August 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: September 03, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Exceptional”

Novotel Clarke Quay Singapore

5 of 5 stars
Birdwood, Australia
Sep 2, 2008
2/2 found this review helpful

Awesome. Fantastic location, easy walk to train station and loads of restaurants.
Nice pool and super sweet breakfast!

  • This TripAdvisor Member:
    • Liked — breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southwester's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: May 06, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Such a Deal”

Novotel Clarke Quay Singapore

5 of 5 stars
Swarthmore, Pennsylvania
Aug 28, 2008
4/4 found this review helpful

FAMILY HOTEL with a difference! Are you searching for a way to get back and forth to Asia with your kids? Look no further. With one, two or three kids we have traveled throughout the US, Europe, the Middle East and now Indonesia, and with fifteen years of family-travel experience I can say that we've never had a hotel as nice as this one for the money. It's actually a very professional business hotel, but they accommodate families with such grace you think that's all they do. You can't go wrong here. The first thing that strikes you is the lovely fragrance flooding the lobby. Everything is pleasant, neat, artistic, very feng shui. The staff are extremely efficient and courteous. Our room was expansive and we had more than enough space for two adults and three growing children ages 13, 9 and 8. Best of all is the buffet dinner! Don't miss it. Usually when you think of buffet you think of leftover food the chef is trying to get rid of. Not so here. This is a place where Singaporeans come to dine, because they know it's great food at a great price. Absolutely delicious. And my wife and I are very picky, mostly vegetarian and macrobiotic eaters, and we are sensitive to things like MSG and preservatives (get reactions, etc.). But I stuffed myself to the gills and felt full of energy that night and the next day. The famous Maxwell Market is great - if you can tolerate high levels of MSG. At the Novotel you won't miss Maxwell; what a selection of foods: sushi (so delicate and flavorful), beef, selections of fish, scallops on the shell, shrimp, soups, cheeses and breads, and desserts galore. All gourmet standard. Everything extremely fresh - it was a work of art. I'm now spoiled and I don't think I can accept anything less anymore. And the cost was about US $25 per adult, very cheap because guests at the hotel get a big discount. Just to give you an idea of my experiences, my two other favorite hotels are the Bristol in Vienna and Annahotel in Munich, both great, but Novotel Clarke Quay rivals and surpasses them in many ways. And did I mention the view? Just check out the gazillion photos on this website.

  • This TripAdvisor Member:
    • Liked — Spacious comfortable room, excellent service, great food.
    • Disliked — You need to ask for a room on the city side of the hotel, overlooking the river. That's the best view.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EarthlingServant's Summary
Date of Stay: August 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Alright night”

Novotel Clarke Quay Singapore

3 of 5 stars
Melbourne Australia
Aug 16, 2008
2/2 found this review helpful

We arrived early one morning and left early again the next morning after spending 6 weeks in Europe. We stayed in Singapore for 5 nights on the way to Europe at Traders Hotel just off Orchid Road. We arrived at the Novotel around 6am and we were told our room wouldnt be ready for a while but if we wanted to upgrade we could have a room straight away. We decided just to wait as the hotel wasnt cheap to start with. We asked if we could lay by the pool and they said that wouldnt be a problem. They held our luggage and we went and sleept on the pool loungers. My husband checked around 9:30 and they had a room ready. It was a lovely corner room - larger than Traders. The curtains were really good and darkened the room enough for us to have a sleep. The shower was a little odd in that it didnt hang very high - it was around hip height so you had to hold it in your hand the whole time. Hard when you wanted to wash hair as when you hung it on the little hook water would hit the wall and splash out of the bath and on the floor. The area around Clarke Quay was dead during the day but at night it really lit up. We didnt eat at the hotel as it was very pricey. When we checked out they tried to charge mini bar foods but we hadnt had any and house keeping had only come to check the mini bar about 5 hours after we checked in to the room. They got us to sign a form to remove the charges. The lady on reception was nice about it though. Overall it was a nice hotel but lacked a little warmth. Clarke Quay also didnt offer much excitement during the day where as the Traders was a couple minutes walk from Orchid Road.

  • This TripAdvisor Member:
    • Liked — room was clean
    • Disliked — taking two different elevators (non airconditioned) to get to the rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charliegirl_b's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: October 06, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Location!”

Novotel Clarke Quay Singapore

4 of 5 stars
In The Underworld
Aug 9, 2008
1/1 found this review helpful

My girlfriend and I stayed here for 6 nights last year, on the 8th floor. The view was fantastic as was the location, but the building itself is showing it's age a little.

We chose Novotel Clarke Quay for it's location, as it's right amongst all the busltling nightlife, only a short walk from the nearest MRT (train) station, and close to Chinatown!

A select few of the staff members were helpful, but I think this place would be best reserved for those who know they're way around Singapore, or who don't require much assistance.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orpheous_8's Summary
Date of Stay: July 2007
Visit was for: Romantic getaway
Member since: August 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Novotel Clarke Quay Singapore

( 12-16 of 145 )
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Novotel Clarke Quay Singapore Also Known As

Address: 177A River Valley Road, Singapore 179031, Singapore