Stayed here 2 nights as it was convenient to the expo center. Got a good rate due to show booking, but had to come back for a transit stopover a couple of days later at a higher standard rate. Staff is helpful and service pretty good. Hotel is convenient but as other reviews mention is badly in need of renovation. Carpet are way beyond worn, otherwise room was okay, but a 4 Star (?) hotel should include a clock. This is one of the few asian hotels that doesn't offer free internet access. It's available but at outrageous cost. Meals are okay but expensive. Better deal is to walk across the street. There is an interesting traditional outdoor shopping area. Next to that is a very modern western style mall with lots of US fast food restaurants and a huge selection of other styles, all with great prices.

Had to work in Singapore for a month ,so our company arrange ,this place.
The hotel is run down for its name and cost of a room.
Had to change rms 3 times before i could find a clean decent rm to sleep. Current Rm I am staying now.
Noisy A/c Fan. Funitures damaged over used,
Carpet looks dirty and worn out. Could not open windows
Bath tup take ages to drain. Complaint still not fixed.
Mold on bath/shower tile grouts. After complain got fixed .
Basily its very tired and old looking room.
Room bed side lamp falling apart. Sw broken not fix yet.
No Radio/Alarm or clock.

A great alternative for a short stopover in Singapore. As the Transit Hotels were full I tried the Grand Mercure Roxy for the first time. It is a 20 minute free shuttle ride from Changi airport with pickups every 30 minutes. With a 10 hour stopover the Roxy was a good choice. A good value 4 star hotel in a very non tourist part of Singapore. The rooms had been recently remodelled and were more than comfortable. Within 100 yards of the hotel were shopping centres - great for that last minute gifts as well as an array of restaurants all heavily patronised by local Singaporeans. I have visted Singapore many times but this was the first time I had stayed away from the downtown harbour/Orchard Road strip. It was well worth it for a different perspective on this city.

Stayed at this hotel enroute to Europe for 2 nights. The Roxy has a free airport shuttle which was convenient after arriving from SYD late, with ski luggage.

We are 2 adults and 2 children so I booked adjoining rooms. My only complaint is that the rooms are VERY tired. Both our rooms had frayed carpet, holes in the bed linen and mouldy bathroom tiles - disgusting!

The breakfast buffet is just OK but nothing special, although convenient with kids. The food court over the road was amazing for choice and price - AUD$3 for a meal.

Location is a bit out of the way for 2 nights, but all would have been acceptable had the rooms been in better shape.