My family and I stayed at JIA for a week this past September in one of their penthouse units, which is a two-level unit with two bedrooms, two baths, kitchen, dining room and living room. It was definitely spacious and a good value compared with booking two traditional hotel rooms in Hong Kong of this property class.
A few comments:
1) The hotel is in a very central location in HK (Causeway Bay), meaning it is close to a lot of public transportation and shopping, but it's not really a "tourist" area. The hotel, given it's more service apartment-oriented hospitality does not have a big concierge team to speak of. I would definitely recommend this place more for folks who are not visiting Hong Kong for the first time.
2) Related to the first point, the hotel is located at the corner of two very busy streets that DO NOT ALLOW CARS TO STOP between the hours of 7am to 7pm. The hotel (which used to be a serviced apartment complex) does NOT have a driveway, which means if you are arriving during the day, with any sort of luggage, you will need to have your car stop about a block away on a side street and get someone to help you move your bags in. Again, back to my first point about how this is better for a non first time visitor because you will be more likely to take advantage of the vast public transportation options as opposed to taking cabs all the time.
3) The hotel has a great "mini bar" in the lobby that provide free non-alcoholic beverages all day. Continental breakfast, tea time snacks, and wine hour is also provided at various times of day. This was a great plus.
4) For folks with families, i definitely recommend the penthouse suites. They have full dining rooms and kitchens and even a washer and dryer, which is wonderful for extended stays.
5) Opia, the restaurant there was fairly decent if a bit on the pricey side.
Overall, being a HK expat, I think I would stay at the hotel again given it's convenient location and home-like amenities. However, if you're looking for tradition 5-star pampering and hotel amenities, I would recommend other places such as the Mandarin Oriental or Four Seasons.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Great food / Wine, Shopping