The Gold Coast hotel is not quite a 5 star hotel but there are a few points that made it a pleasure to stay at.
If you are after a get away that still allows you to travel into Kowloon for the shopping then the Gold Coast is an oasis.

The Good:
The gardens are lovely and well maintained.
The buffet dinner (BBQ) was outstanding - there was more food there than you can imagine. It was very busy on a Friday night so were were glad we got there early and booked.
Large Pool is good for those that like to lounge in the sun

The Bad
The bed sheets are really thin and need to be thrown away as they have passed their use by date - 5 star hotels normally have quality sheets
The massage is part of a gym and even though the massage I had was nice the whole experience of getting to the room was not worth the money they charge.
The floor in the room and passage for some reason was uneven which felt strange

The Ugly
The rooms are a little tired and the decor needs a re-vamp

Overall the Hotel was great and we enjoyed staying there

My family and I have just returned from 6 nights at the Gold Coast Hotel Hong Kong. It was planned as an extended stop over to break up the long journey from Heathrow to Sydney.
We had pre-booked (500HK$) a Mercedes Limo from Hong Kong Airport to the hotel, on arriving at the arrivals hall a smartly dressed man was waiting for us clearly displaying a board with our name. He promptly showed us to the Limo and we were taken directly to the hotel.
The hotel is a 25 minute journey from Hong Kong Airport.
The lobby of the hotel is very impressive, polished marble everywhere and very clean. We checked in, and our luggage was taken to our room. The room was clean and bright and had a lovely balcony over looking the sea and marina. There were 2 double beds, however were not the standard size and were a bit small. The most comfortable way of sleeping was if my wife and I slept with one of our children rather than together.
The hotel has a beautiful lagoon style pool area and very well established fauna. There are cabana’s available if you need to get out of the heat of the sun, however there is plenty of palm trees for natural shade. Lying by the pool you could be in any tropical country it’s absolutely gorgeous. There are two water slides, that can keep children occupied.
The hotel has direct access to the beach; however the beach is used more by the locals than hotel residents. The beach was clean, had a shark net and life guard, however the sea did not look too appetising.
Logistically the hotel does seem to be a little way out of Hong Kong; however there is a hotel bus that leaves either end [Hotel to HK – HK to Hotel] on the hour, the last bus back from HK is at 11pm; the journey time is about 30 – 40 minutes depending on time of travel.
The hotel offers an extensive buffet breakfast and dinner. Or you can opt for the short walk the Gold Coast Mall, sounds rather grand however is made up of a number of restaurants, 7even11, and a MacDonald’s all reasonably priced.

Stayed here for 12 nights from 13th October. Fantastic hotel and would thoroughly recommend for a bit of relaxation from the bustle of Kowloon and HK island. Staff were friendly and although the breakfast was quite expensive, the meals in breakers bar were excellent value. 4 course meal for roughly £10.00 each. Staff in bar were very friendly giving us advise on what to see and where to go.

Room was beautiful. Fantastic view from our Grande deluxe room. South China sea on one side and marina on the other. What more could you ask for. We never had a problem with noise. All in all a very relaxing place to stay

My two friends and I booked this hotel for three nights at the end of a two week holiday in mainland China. We were strongly influenced by the good reviews on Trip Advisor thinking the hotel would be just what was required after a very enjoyable but busy tour. We booked two deluxe rooms with balconies directly through the hotel website - we were prepared to pay a little extra for what we thought would be a very relaxing stay. The hotel website boasts that every room has a sea view. We were, therefore, very disappointed to discover that neither of our rooms had what might be called a sea view. There may have been sea in the far distance behind the main view of a high rise block of apartments, the hotel car park and the hotel entrance but it would have required binoculars to see it. When we asked to move we were told that no other rooms were available but that we might be able to move the following day. As we were only staying for three nights this was disappointing but we tolerated the inconvenience in the expectation of enjoying the rest of the hotel's resources as described on the website. Alas, further disappointments were in store. We tried to have a drink on the balcony of one of the rooms only to discover that the seats were soaking wet. They were sprayed by the hotel sprinkler system watering the flowers. The same thing happened the next morning - essentially making the balcony impossible to use in the evening or the morning even if one was prepared to put up with the noise of the car park and buses and cars pulling into the hotel entrance. The floor in the second balcony was covered in what seemed to be cement dust.
We had spent the previous two weeks eating first class meals in different parts of China but were rather stunned by the poor service in the Chinese restaurant in the Gold Coast Hotel. While we could put up with the fact that the food was expensive and that it was served European style with a very limited choice of dishes, we found it totally unacceptable tthat we were served chicken that was not cooked properly and was still pink inside. When we complained the dish was taken away and not returned until we had finished the rest of the meal. When we refused to take it at that stage, the waitress said she would not charge us for it but no one on the staff offered any apology for such bad service. We then tried to explore the grounds outside but were frustrated to find that most of the outside area was roped off in the evening. Inside the choice of location for a night cap was either a very crowded bar with very loud music or the large lobby bar where children were still running around at 11.00 pm.
Following this very unrelaxing evening, we decided unanimously to check out the next day and move to another hotel. The staff at the reception were not so much unfriendly as totally indifferent as to whether we stayed or left. No one asked why we were checking out early.
There were some good points about the hotel. The rooms were large and well furnished and the breakfast was excellent.
If you have young children and want somewhere pleasant to stay where children are tolerated this hotel is ideal. But if you are looking for a restful break with drinks by the pool and nice views go somewhere else!
I might also add that the story ended happily as we moved to a first rate hotel, also highly recommended on Trip Advisor!