Overall this hotel was below par for me. See my other hotel reviews and you will see the benchmarks to which review hotels. I arrived at 5pm ad everything seemed fine and the guy confirmed my room was ready. His colleague looked at the computer and they said I would need to wait a while (and this was 5pm), but they did give me a free beer while I waited so was not too bothered. Fifteen minutes later they told me the room was ready and I was given one on the 7th floor.
I booked my trip through [--] (also known as Travelocity), and paid for a non-smoking harbour view room. The room, when I got there, was on one of the lower floors. I can only assume travel agents like lastminute.com are reserved the lower floors because of the low prices they get away with. The room was tiny (about 20 sq m). The bathroom is a major disappoitment as there is no bath except for a dirty looking shower area. Parts of the bathroom had large stains across the tiles and the toiletries were minimal.
The room was old and outdated with 60's faded carpet. What annoyed me the most was that they gave me a smoking room which I did not notice until the guy next door went into his room during the night and lit up. The smell simply wafted straight into my room and ruined my night's sleep. Next morning noticed an ashtray and matches on the work desk so assumed they had given me smoking room despite having paid for non-smoking. My night's sleep was ruined further as within half an hour of getting into bed got bitten by something. The room looks absolutely nothing like the photos on their website. Think more - basic "Hoiday Inn Express" on a motorway.
The room gives half of a harbour view. The other half is filled with buildings. The harbour is also quite far away but you can still view the sea. Not exactly what I would call a genuine hrbour view though.
The price came included with broadband internet which was one f the reasons I chose it as I was on a business trip. To me complimentary broadband means you can leave it on 24/7, however not true here. The session time is limited before you are logged off and have to log on again.
The TV in the room was an old Toshiba portable and the picture quality fuzzy. I think had about 15 or so channels. The TV did however provide room information though was even fuzzier than the television channels.
Could not comment on the food service as there was no menu or room information in my room and the info was not on the TV.
On the plus side, there is a MTR and quite a few local shops in the area and I suppose you could walk to the harbour (25 minutes walk I would guess). Also, the service was friendly. The room rate obtained through lastminute.com was also good - £300 for 4 nights, which for Causeway Bay, is cheap.
However, I could not help thinking that because I had booked through [--] and got a cheap price, they gave a rubbish room.
I would not stay here again - think would rather stay by the Kowloon harbour in much much more comfort and better value. If you want to email me for confirmation that this was bad - feel free. I would pay a bit more for a better hotel.














