The first receptionist we met wasn't the nicest, but she did get some guy to deal with our booking and we got instantly upgraded!!! I loved the room! We had full length windows on 2 adjacent walls, 1 facing the water and 1 facing the surrounding apartments. The cleaning/maid service was really good. Very nice hotel, most workers were very nice as well! Area was good, at least for me, because got to experience everyday living. It was also close to 7-11, laundry services, and cheap food. Close to the tram as well, which is really cheap and close to buses. They also have a shuttle if you get there at certain times. Overall, I would definately stay here again. My only complaints are you have to pay for internet use and for instant noodles and other snacks (which were very overpriced, plus we had to pay for one we put back!). Also, the restaurant in the hotel closes to early! But these are minor complaints, they aren't enough to chase me away.

We stayed in a standard room for 3 nights. The room was very clean, comfortable, and had all the amenities common to a good hotel. The location was a tad far from the metro-- you had to take the tram for about 15 minutes to the nearest main station. This might be a little inconvenient for those who are not acquainted with the city. Since I had been to HK several times, this was not an issue. The mattress is a bit hard, but that's pretty common in Asian hotels. Nevertheless, I would stay again.

Stayed here the night before flying out, and the Views from the higher floor (23) was great. The room was absolutely tiny though. Harbour view room, with twin beds, and no room to swing a cat. Upon check in, the receptionist told me it would take 2 hours for my room to be ready, (it was after their specified check in time), and when i was less than pleased, this 2 hours became 15 minutes. So they were attentive to guest needs. As with another HK hotel, I found the beds to be far too hard to sleep on comfortably. But housekeeping were prompt when I requested an ironing board. Location is OK, a short tramride to central (or about a 20 min walk). The pool area was nice, and the gym useful. The hotel has a nice bar also. If you need an overnighter before a flight thats cheap and clean, then definately choose this place. But if you need to stay in HK for longer than 2 night stopover, I would choose somewhere closer to central, with a bit more space in the room (and more comfy beds!)

What a fantastic hotel! We stayed in Hong Kong for 3 weeks, one week on the Island, one week in Macau and one week in Kawloon and this was one of the best hotels!

The service we had was fantastic, the waiters and waitresses tried their utmost to look after us and that was the general feeling about the place. Even the concierge was friendly and couldnt do enough. I would highly reccomend this hotel and would say its one of the best i have been to.