My boyfriend and I stayed for 2 nights in a harbour view room and it was fantastic. The room itself was beautifully decorated (as was the rest of the hotel) and spacious with an extremely comfortable bed.Good toiletries and wow, what a view!

The staff were friendly and helpful. We ordered breakfast to our room both days and the food was delicious.

The location of the hotel is very good for getting around the city- we got a taxi to the star ferry on our first night and also used the convenient MTR in the shopping centre below the hotel.

Afternoon tea is a must- it was a lovely experience!

Our only disappointment was arriving at the hotel on Saturday night thinking of going to the hotel bar and finding that it was closed. Probably did us no harm anyway!;-)

I have stayed at many of the most popular business hotels in Hong Kong, but I retruned to this property for a second time, due to an excellent experience here last year. Often I find hotels have difficulty maintaining the high standards they set for themselves however, this is not the case here. Again the experience has been excellent.

After an exhausting trip from Los Angeles, I was promptly met by an extremely pleasant staff member at the airport and was whisked in away in a Mercedes Limo. The driver also very pleasant for 5:00 am. I was met at the door and checked in immediatley and shown to my room.

Hot tea and a large and very fresh bowl of fruit were waiting, which I enjoyed for breakfast.

The rooms are very luxuriously appointed and large, with excellent views over the city or the harbour. The rooms are extremely well equipped for the business traveller; wireless broadband, in room fax machine, and a multi-country/voltage power bar, large desk, and a proper leather multi adjustable office chair, unlike many hotel's that go for looks over function.

The beds are incredibly comfortable, with down filled duvets, and a braod pillow menu. Large flat screen TV and DVD player, and braod range of english channels.

The bathroom is beautifully done in dark wood, and, balck, brown and red marble. Amenities are by L'Occitaine, the best in my opinion. Flat screen TV here as well.

Anything you need, just dial service center or push the butler call button, and service is immediate and very professional. The staff are consistantly outstanding.

A good assortment of restaurants in the hotel, of which I have found again excellent both in quality and service, although as a matter of habit I prefer not to eat in hotels but explore the local cuisine.

I really appreciate the location of this hotel, as it is very convienent for business (5 minutes walk to the Lippo Center) and has a very large shoopping mall at its base (Pacific). Quick taxi ride to good assortment of restaurants, bars and nightclubs.

There is also and excellent gym and spa on the 8th level of the hotel, which includes an 11 meter pool, as well as Sauna's and a steam room. I would highly recommend this Shangri La, as it is clearly the best I have stayed at.

Me and my g/f stayed at Island Shangri-La for two nights in a Harbour View room and we were thoroughly impressed by this property. Good central location, easy to get around HK. The views are stunning of the harbour and the HK skyline towards Kowloon, very much worth to pay the extra to get the Harbour View room.

Service is as usual top notch as with Shangri-La standards, rooms is well sized for HK hotel standards, good amentities and luxury spilled in the room in Desk, chandelier, TV in the bathroom and so on.

Overall a great luxury hotel in HK.

Having read so many excellent reviews about the Island Shangri-La, I thoroughly expected to enjoy my 3-night stay here. I couldn't have been more wrong.

Let's start with the positives. The hotel itself is housed in a very modern and striking facility, shared by several office buildings. The location is great for shopping and for exploring the city. We felt that the lobby was very spacious and pleasing to the eyes. No faults there, but that was only the surface of the hotel.

My feeling towards the Island Shangri-La is that it's all style and no substance. Upon a long flight from Los Angeles, we were tired and fully expected a quick check-in. This was not the case, as not only did we have to carry our own luggage but also rudely told to wait in a fairly long line. To add insult to injury, our room wasn't even ready when we asked. They offered to give us a room with a city view, but we declined. We had booked one of the harbour view rooms and did not want to leave with anything less. The staff member who handled our check-in seemed kind of put-off by our adamance and grumbled to himself. Not exactly the attitude we were expecting for a 5-star hotel!

After waiting 20 minutes, we were finally called and led up to our room by a bellhop. He offered with false graciousness to carry my wife's suitcase, yet left me holding my rather bulky briefcase. I was hesitant about giving him a tip after this ignorance, but he refused to leave the room when I did not. My wife had to pass off a $HK 50 bill before he left us alone. The room itself was nice enough, although not as elegant as some of Hong Kong's other luxury hotels. And the harbour view was not nearly as nice as those of the hotels along Tsim Sha Tsui, namely the Peninsula and InterContinental. The decor was also rather ambiguous. An odd mix of Oriental and Western stylings that didn't seem nearly as successful as its leading competitors. Not nearly as elegant or tasteful either.

Our two dining experiences at the hotel were memorable but far from exceptional. Dinner at Summer Palace and Restaurant Petrus, two of the most popular restaurants in the hotel, was overpriced and not worth it. One can find much better restaurants in Hong Kong for those prices in their respective categories. For Cantonese cuisine, we prefer Spring Moon and Man Wah at the Peninsula and Mandarin Oriental. For French cuisine, Gaddi's and Pierre at (again) the Peninsula and Mandarin Oriental are our top picks.

After our terrible stay, we doubt that we'll ever return to the Island Shangri-La. Which is a shame, since we fully expected to be blown away by the hotel as the reviews here suggested. Next time, I'm sticking with the venerable Peninsula and Mandarin Oriental.