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Excelsior Hong Kong: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 168 Reviews
5.0 of 5 stars
56
4.0 of 5 stars
67
3.0 of 5 stars
23
2.0 of 5 stars
10
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#32 of 183 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 884
  • Address: 281 Gloucester Road, Causeway Bay Hong Kong China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary 34-story Hotel facing harbor near Cross Harbour Tunnel entrance, linked to World Trade Centre by covered bridge. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates: $246 (HKD1907) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Excelsior Hong Kong

( 13-17 of 168 )
“Not great”

Excelsior Hong Kong

Aug 12, 2008
0/1 found this review helpful

I stayed at this hotel for about 9 days. I was also using the conference facilities.

The hotel is a little dated and quite expensive but fine apart from that.

The room next to mine was fumigated while I was there. Everytime I entered my room after that my skin burned. I developed skin rashes that took months - and several hundred pounds in dermatologists fees - to clear. Never again.

  • This TripAdvisor Member:
    • Liked — Lunch Buffet
    • Disliked — Fumigating bedrooms when there are guests next door.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waynecom7's Summary
Date of Stay: July 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: October 21, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel and location but a little pricey”

Excelsior Hong Kong

4 of 5 stars
Norwich, United Kingdom
Aug 11, 2008
2/3 found this review helpful

The Excelsior was recommended by friends as we were not generally disappointed. Upon checking in and going to our room it was large, clean and comfortable but did not have the harbour view we were expecting. So we went back to reception and they gave us a room with a great view but it was smaller: still very clean and comfortable with all you needed though. The staff were all very helpful, the facilities in the hotel were all very accessible and food/drink was reasonably priced and of good quality. The breakfast service was excellent. Location-wise the hotel was in a great position, near public transport links and shopping and eateries but far enough away from the hustle and bustle of down-town HK. It is not cheap, but it is probably worth it. The hotel also arranges a pick-up/drop-off service at the airport which is very good. All-together a great place to stay for a short break in HK.

  • This TripAdvisor Member:
    • Liked — Great staff service and attitudes; location; food
    • Disliked — Overall price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norwichguys's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: October 22, 2003
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Absolutely brilliant location”

Excelsior Hong Kong

5 of 5 stars
Shropshire
Jul 26, 2008
7/8 found this review helpful

We stayed at this hotel for 4 days recently for a break in Hong Kong. The thing that sets this hotel apart from any other is the location - we had a deluxe harbour view room and we could see all of Kowloon plus all of Hong Kong Island Harbour, the Noon Day Gun and the Peak all at once - brilliant!
The room was huge and had everything you could wish for and also the hotel was right by Causeway Bay MTR station and within a few seconds walk of Causeway Bay shopping so very convenient.
We tried room service one night which was excellent value for money, we went to the Dickens Sports Bar on the ground floor and we also went to the TOTT bar on the top floor of the hotel which for the views alone you must visit.
I wouldnt hesitate to stay at this hotel again!

  • This TripAdvisor Member:
    • Liked — The amazing view
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
unclescooby's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: March 13, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“great hotel”

Excelsior Hong Kong

4 of 5 stars
toronto
Jul 24, 2008
4/4 found this review helpful

My wife and I recently travelled to the bustling city of Hong Kong.
After a 15 hour non stop flight from Toronto and a 35 minute limo ride to the hotel we were very pleased to be greeted by a friendly staff and nice comfortable room.
we booked an executive room which included a checkin in on the 30th floor, so we did not have to go throught the front desk and had a refreshing drink and snack while checking in. The staff is exceptional at the hotel and makes ones stay extra special.
Rooms are not large but very comfortable, ours overlooked the harbor and the view at night was amazing
The hotel is located within a stones throw of all major shopping in Hong Kong as well as many restuarants etc.
Make sure you visit the british pub in the lobby of the hotel, great food. If I ever travel to Hong Kong again I would stay at this hotel again as here was nothing to complain about.
Give the Excelsior a try, you will not be dissapointed and book on the executive floors, the free meals and drinks are worth the extra amount.

  • This TripAdvisor Member:
    • Liked — friendly staff
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sturo's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Age group: 50-64
Member since: January 10, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Look no further - perfect for a stay in Hong Kong”

Excelsior Hong Kong

5 of 5 stars
Singapore, Singapore
Jul 18, 2008
1/1 found this review helpful

The Excelsior is the perfect complement to this vibrant city.

The public areas have a buzz about them with a mixture of business travellers and tourists supported by enthusiastic and very efficient hotel staff.

The rooms, although not huge, are well designed and very comfortable.

The Executive Lounge is very useful if you pay the extra for the rooms in that part of the hotel - and is a calming antidote to the bustle of the city - with has fantastic views. The rates here are good value for what you get.

This is the only hotel I've stayed at in Hong Kong so I don't have a benchmark, but given the positive experience I've had here, I'm not inclined to go anywhere else.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NGarrity's Summary
Date of Stay: July 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Excelsior Hong Kong

( 13-17 of 168 )
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Excelsior Hong Kong Also Known As

Address: 281 Gloucester Road, Causeway Bay, Hong Kong, China