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Excelsior Hong Kong: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 168 Reviews
5.0 of 5 stars
56
4.0 of 5 stars
67
3.0 of 5 stars
23
2.0 of 5 stars
10
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#32 of 183 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 884
  • Address: 281 Gloucester Road, Causeway Bay Hong Kong China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary 34-story Hotel facing harbor near Cross Harbour Tunnel entrance, linked to World Trade Centre by covered bridge. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates: $246 (HKD1907) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Excelsior Hong Kong

( 18-22 of 168 )
“Comfortable Hotel In A Wonderful Location”

Excelsior Hong Kong

4 of 5 stars
Wimborne, United Kingdom
Jul 14, 2008
3/3 found this review helpful

We stayed at the Excelsior Hotel for 5 nights and were more than happy with the hotel and its environs.
I think we would have been happy anywhere in Hong Kong, as the first impressions of this amazing city almost made the actual hotel accommodation irrelevant.
After a 12 hour non-stop flight from the UK, we finally arrived at the Excelsior a little after 2:00pm and checked into our 10th floor room. We had a side-harbour facing room but even so, the views were simply stunning looking over Victoria Harbour towards Kowloon.
We caught a couple of hours sleep and awoke to find the whole of Kowloon twinkling in the darkness - absolutely magical.
The room was comfortable, if a little shabby. We were booked on a room-only basis and didn't bother with breakfast on any of the five mornings. We also didn't eat dinner in the hotel as it was far too expensive for our budget.
The Excelsior is in a wonderful position on Hong Kong Island. Causeway Bay is lively and bustling, full of open air markets and close to the trams and Star Ferry Terminal. We found plenty of affordable restaurants close by and wore ourselves out every day walking practically everywhere.
Apart from the obligatory tour up the to the Peak, we also visited the floating restaurants, took a trip to Lamma Island, walked around Happy Valley, visited Stanley Market via Repulse Bay and wandered around the shops and markets off Nathan Road.
I would lovel to revisit Hong Kong at some stage, but would probably try to book into a more affordable hotel with breakfast included.

  • This TripAdvisor Member:
    • Liked — One Of The Best Locations In Causeway Bay
    • Disliked — A Little Too Expensive For Our Meagre Budget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
testla's Summary
Date of Stay: December 2003
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: July 13, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Spectacular Water Views”

Excelsior Hong Kong

Jul 6, 2008
3/3 found this review helpful

I stayed at the Excelsior for four nights on a business trip. Overall, the hotel was very pleasant with courteous service.

My room was a harbor view room on the 14th floor. The furniture consisted mostly of built-ins and could have used some updating, but was quite clean. There was a minibar/fridge in the rooom, as well as a decent workspace, a smallish TV and a roomy closet. The bathroom was small, but clean.

The buffet breakfast was slightly pricey (about HKD 200) but very good, with a variety of Western, Chinese and Japanese choices, and really tasty baked products. Again, the service was excellent. I also ordered a Western dinner from room service and found it to be really tasty, and quite reasonably priced.

The hotel gym was compact, but surprisingly well equipped. My only quibble is that it didn't open until about 9 on Sunday, and I was hoping to use the chance to exercise to fight off jet lag.

The location is great, right near the water at Admiralty. The MTR (subway) station is only a couple of blocks away, and the area is a major shopping district, with quite a few good restaurants just across the street in the World Trade Center shopping complex.

I found the Excelsior to be a fine choice for my trip, and would consider it again for another trip, either for business or vacation.

  • This TripAdvisor Member:
    • Liked — Location, views, great service
    • Disliked — Dated decor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoamingSeattleite's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: December 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Perfect Location”

Excelsior Hong Kong

Jun 23, 2008
1/1 found this review helpful

Stayed in Hong Kong a couple of times as a backpacker and as a traveler who likes a little more comfort these days. The island is where it all happens and the hotel is in the best district "Causeway" right on the water front. The tube is around the corner and gets you to central in 5 mins where you can get a ferry to other islands or to the mainland. I did not eat in the hotel apart from the bar under the reception area where you can get a light snack or a full meal and i have no complaints. The rooms are a little small but you spend so little time in them it does not matter.The staff are great and the decor is simple but tastefull. The view on the harbour front rooms is amazing and must be one of the best on the Island.

  • This TripAdvisor Member:
    • Liked — Location & View
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALTphotography's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good but not memorable”

Excelsior Hong Kong

4 of 5 stars
Dublin Ireland
Jun 2, 2008
2/2 found this review helpful

The Excelsior is pricey, but is a great location if you want to stay on the island.

I really have no criticisms but there is nothing really remarkable about the hotel which differentiates it from other higher end htoels anywhere in the world ... service is very good, a good selection of restaraunts (Yee Tung Heen is authentic and excellent / ToTT has a spectauular view), all the facilites you would expect (business centre, gym etc).

I am not sure why but the Excelsior could have been any high end quality hotel ... maybe because Hong Kong itself is so vibrant.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Nothing remarkable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schull's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: January 21, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Stayed here many times.”

Excelsior Hong Kong

4 of 5 stars
New York, NY
May 26, 2008
2/2 found this review helpful

I have stayed here several times over the years and The Excelsior moves like a well-oiled machine. It is a large hotel in a busy part of town with several restaurants. The lobby has a high volume of foot traffic, but congestion is never a problem. I have always found the service to be outstanding, after all the Excelsior is now run by Mandarin Oriental. The restaurants are appealing. The location makes travelling anywhere in the city incredibly convenient.

My partner and I think of the Excelsior as our 'home away from home' and always look forward to our return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomythewho's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: January 12, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Excelsior Hong Kong

( 18-22 of 168 )
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Excelsior Hong Kong Also Known As

Address: 281 Gloucester Road, Causeway Bay, Hong Kong, China