The hotel at first glance is pure luxury and glamour. The lobby area is impressive and well designed with crystals, lush draperies, chandeliers and clever lighting. However, one night's stay will reveal all it's flaws and much needed attention to details. Problem areas:
1) the TV did not work because of a faulty connection behind the flatscreen TV. I'm obviously the first resident of this new room.
2) they must have been fixing a light bulb in the bathroom before I checked in - they left a ladder in the bathroom and left a lot of dirt in the bathtub
3) again, I must have been a ginna pig - when I first turned on the shower hose, mud water came out. Watch out folks!
4) the water kettle stored in a cabinet near the front door - no where near the mini-bar - who would have thought?
Overall, the decor is impressive, the staff friendly (English not superb though), and situated in a good location in Chaoyang. However,
the hotel is not value for money until they pay attention to the details that make or break a five star luxury hotel.










