We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Grand Hyatt Beijing and Beijing?

We'll send you updates with the latest deals, reviews and articles for Grand Hyatt Beijing and Beijing each week.

Explore other Beijing resources:

Grand Hyatt Beijing: Traveler Reviews

Grand Hyatt Beijing
Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 4.5 of 5 stars 162 Reviews
5.0 of 5 stars
114
4.0 of 5 stars
27
3.0 of 5 stars
10
2.0 of 5 stars
5
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 1,034 hotels in Beijing
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 825
  • Address: 1 E Chang An Ave Beijing 100738 China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Grand Hyatt Beijing is minutes' walking distance from Tiananmen Square and the Forbidden City. It is located within Beijing Oriental Plaza - the... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $289 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Click here for best prices for Grand Hyatt Beijing

View all deals for Beijing
Sponsored links *

TripAdvisor Traveler Reviews

« Previous  |  Next »

Reviews of Grand Hyatt Beijing

( 12-16 of 162 )
“Bronze Medal - Mixed Reviews Durring Our Olympic Stay”

Grand Hyatt Beijing

3 of 5 stars
CDUB212121
Dallas
Aug 18, 2008
2/3 found this review helpful

The Bad

We Fedexed our bags over 2 weeks early, because our connecting flight layover was so short. The bags got stuck in Chinese customs and we knew this a week before we got there.
Prior to sending them and after we found out they were stuck, we were tried to get assistance from the Hyatt concierge. The concierge, especially the head concierge, Benny Zhao, could not have cared less about our dilemma. I literally spent four hours day on long distance and trying to talk to people who don't speak English and the concierge did nothing but politely laugh about the situation. Benny you got to go!
That just is unacceptable, especially with us paying the crazy Olympic rates we paid.

The Good

The pool is really the coolest indoor pool ever, only if it had some slides. I highly recommend getting some reflexology poolside. The bellman that run the taxi stand are very helpful and the separate guest only line really helped.

The Rooms and Lobby

The rooms were finished out fine but narrow. The lobby was underwhelming and came off like a convention hotel, but did have ample seating to get a drink.
Overall - the lack of effort and concern for our luggage situation left a bad taste in our mouths.

  • This TripAdvisor Member:
    • Liked — the pool
    • Disliked — Benny Zhao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CDUB212121's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: March 17, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The Best Yet”

Grand Hyatt Beijing

5 of 5 stars
QuincyKid
Austin, Texas
Aug 3, 2008
1/2 found this review helpful

We have just returned from a two week China vacation with my wife, myself, and three - count them THREE, teenaged boys in tow! The Grand Hyatt Beijing was the best place we stayed - by far. We reserved a suite that had two separate bedrooms (great for privacy) and an extra bed (the Chinese hotel term for "roll-away). The staff could not have been more professional, the breakfast buffet more unique - in a good way - and the conceige more responsive and knowledgable. The very BEST thing to do is to have the hotel arrange to pick you up from your transpacific flight. The driver met us at the GATE(!), and walked us through customs, all without a hitch. Upon our return to the airport, the hotel had an airport employee meet our van, and take us to the correct ticketing booth. Highest praise all around!!

  • This TripAdvisor Member:
    • Liked — The room
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuincyKid's Summary
Date of Stay: July 2008
Visit was for: Quality time with family
Age group: 50-64
Member since: July 30, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Best hotel in China”

Grand Hyatt Beijing

5 of 5 stars
BXG824
Philadelphia, Pennsylvania
Jul 29, 2008
0/2 found this review helpful

I have to thank tripadvisor.com for this one... a friend and I planned a side trip to Beijing during a business trip to China in 07. I selected this hotel based on user reviews and it exceeded my expectations. This hotel has everything... a gorgeous lobby, beautiful well appointed rooms, fabulous breakfast and the absolute perfect location to all in Beijing. Walking distance to the Forbidden City and many great restaurants.

Go to My Humble House for dinner one night -- nearby the hotel. Food is outstanding and great ambience. The concierge recommended the restaurant and it was a hit! Concierge will arrange a car and tour guide for the great wall -- I highly recommend this. Taking a bus tour is not a great idea - you will really appreciate the one on one attention that the tour guide can offer.

Again - amazingly beautiful hotel for a great price.

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — nothing - I absolutely loved this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BXG824's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: January 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The Best Hotel in Beijing”

Grand Hyatt Beijing

5 of 5 stars
expdabest
Shanghai
Jul 28, 2008
0/1 found this review helpful

This hotel is what every hotel in Beijing--and all of China--should be measured against. The location is perfect, the rooms are comfortable, and the swimming pool is paradise. There was even a wonderful breakfast restaurant in the Oriental Plaza mall called Paris Baguette that provided a relaxing atmosphere to start the morning off right. Every dollar spent at this hotel was well worth it.

  • This TripAdvisor Member:
    • Liked — The pool
    • Disliked — Not very tall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
expdabest's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: July 28, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Made the trip even more wonderful!”

Grand Hyatt Beijing

5 of 5 stars
dtravelgirl007
Silicon Valley, CA
Jul 20, 2008
0/1 found this review helpful

My parents & I went to Beijing in July - which was unbelievably hot & humid. It was the kind of weather when you sweat when you walked out the door!

This hotel was amazing. Our room - well that was SMALL but it was ok since only went there to sleep.

There was a mall connected to the hotel. That was fun. Great little restaurants. Perfect after a day of sighseeing!

The fitness center and pool were unbelievable! I had never seen an indoor pool like that!

  • This TripAdvisor Member:
    • Liked — the pool and fitness center
    • Disliked — the small rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtravelgirl007's Summary
Date of Stay: July 2006
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: July 20, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
« Previous  |  Next »

Reviews of Grand Hyatt Beijing

( 12-16 of 162 )
Travelers Who Viewed This Property Also Viewed
The Peninsula Beijing
4 of 5 stars 200 Reviews
Location: Beijing, China
$223*
Check Rates
Raffles Beijing Hotel
4 of 5 stars 85 Reviews
Location: Beijing, China
$207*
Check Rates
Beijing Sihe Courtyard Hotel
4.5 of 5 stars 58 Reviews
Location: Beijing, China
$113*
Check Rates
All Hotels in Beijing
*Average price
Write Your Own Hotel Review
Been to Grand Hyatt Beijing? Share your experiences!

Best deal search: Grand Hyatt Beijing

Click here for best prices for Grand Hyatt Beijing

View all deals for Beijing
Sponsored links *

Do You Own Grand Hyatt Beijing?

Grand Hyatt Beijing Also Known As

Address: 1 E Chang An Ave, Beijing 100738, China