We booked an executive suite in order to relax at the end of a busy tour round Inner Mongolia. The hotel is excellent, the building and rooms immaculate, the staff - all the staff - speak English. The executive lounge was great, the staff were charming. This is the second time in 12 months we have stayed there, the last time we had Chinese guests. The hotel treated our guests in exactly the same professional and courteous manner as ourselves; this is not always the case in China in my experience - I have often found that Chinese staff in other Chinese hotels can look down on Chinese guests compared to Western ones.

The staff here have that rare ability not only to say the right thing but to seem as if they genuinely mean it. They truly go out of their way to make you feel welcome.

The only criticism if I was forced to make one was that the carpet in the room was synthetic which meant I got electric shocks from everything I touched until I changed my footwear!

An excellent hotel, well-deserving of its 5 stars.

Our stay in Beijing was all part of our package holiday with Airtours. The Marriott hotel was excellent. The room we had was amazing - huge. Some people in our party ended up with suites.
There isn't a great deal to see around the hotel - there is a Pizza Hut next door and then a few shops but nothing else. You would have to get a taxi to the main parts of Beijing - but the transport is very cheap. It's worth staying here for the hotel. Breakfast was buffet style - with a huge choice. There was definately something for everyone.

Stayed at the hotel for 8 nights. Booked the executive floor with lounge access. The rooms are nice - the suites even nicer. My shower was not hot enough in a standard room after 2 days and was I moved to a suite with no additional charges. The lounge was good. English was at a pretty good level for the hotel staff. Food in the restaurant was good and they provided several "western" choices that were tasty. I'm told the Chinese restaurant provided more Cantanoese style food. The hotel manager was very nice, friendly and humouous. Over all very good place to stay.

The hotel room was nice. Generally the hotel staff was very nice especially when it was my birthday when they sent a cake. There were two complaints that I had of the hotel.

1. The bathroom was not very clean.
2. The location of the hotel was not in the best area