I work in a travel agents and after showing one of my customers a recent review of this hotel I felt that I just had to write my own.
My family and I stayed at this hotel for the first two weeks in August,2008 and it was fully booked. Yes, there were loads of people around at breakfast and the odd spillage is inevitable but we never had to wait more than a couple of minutes to get a table, we even sat outside somedays in the garden which was very nice. There were some very rude, loud, obnoxious people who came down to breakfast at 9.30am (closing time) and demanded that they should be allowed to get their breakfast and then complained when the staff were unable to re-stock the items. The breakfast was very good and if you get bored of the same stuff every day (waffles, muffins, bagels, cereals, bacon. sausage, eggs etc) then there's nothing to stop you paying for breakfast elswhere. The free food on an evening was ok. Three nights - one cheese and crackers, one chips and crudites and the other night was a barbecue.free drinks and beer was a bonus on these nights too. People should not complain about these, they are FREE. After every evening out we could always get free coffee from the machines in the breakfast room too.
You always get someone, whether it be here or on a half board basis in Spain that will take fruit, bread rolls, fruit juice etc out of the dining room for later in the day. It's just the way people are unfortunately.
We had a one bedroomed suite, which was light-cleaned everyday and the beds were made and the trash was taken out. The cups and glasses were even put in the dishwasher for us!
It was ok size wise as my 16 year old son slept on the double pull-out bed in the lounge and watched the t.v. which was in a cabinet at the end of the bed. My husband and I slept in one of the double beds in the bedroom and our 12 yr old daughter slept in the other. We also had a tv in our bedroom.If we stayed here again, then I would book a two-bedroomed suite.
The cleaners were busy all day in and around the hotel. The reception staff were great and no matter where you wanted to go they always had a map there and one for the way back too. If they didn't have one pre-printed then they googled one for you!
I have to be honest and say that these would probably be a three star rating , but after doing loads of research if you need larger than average accommodation for your family these are by far and away the best in the Anaheim area and I would have no hesitation in returning here. It is a great base for exploring all the fantastic beaches, Los Angeles etc. We even drove to Las Vegas from here and returned a couple of days later. There is also a lovely new shopping area called The Block at Orange which is five mins away by car.
I would have no problem recommending this hotel to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Shopping