Ater reading all the raves about Base2Stay, we decided to book a few night's stay for part of our month-long visit to England this year. As previous guests have stated, the rooms are equipped with modern, clean decor and amenities, such as air-conditioning, a kitchenette, and luxurious towels and bed-sheets.
Our double room was indeed tiny, and after a few nights, we were glad to be departing for larger digs, as we found the room to be too small to stay in for any duration while awake. There's just one chair, so if two people do want to eat in the room (with the microwave, fridge, etc., it seems guests are encouraged to do so..), then one person must sit on the bed and squeeze into a tiny space by the desk/table.
The location of the hotel is the factor that will keep us from returning. Yes, it's close to the Earl's Court tube station, and a Marks & Spencer mini grocery and a Starbucks, etc., but it isn't really within walking distance of anything besides the retailers on Earls Court Rd. If you enjoy parks, museums, walks with LondonWalks, etc., then you must rely on public transport to get where you want to go. The immediate area around the hotel is residential, so there's nowhere for a hotel guest to be except in their tiny room or in a restaurant/Starbucks on Earl's Court Road! As for the Earls Court tube - it's fine as long as it's up and running. We met with delays and suspension of service more than once at this station, which, by the way, requires users to be really clear about the directions they're heading if wanting to travel on the Circle line. We observed perplexed visitors as well as locals at this station, due to unclear directions. Gloucester Road and South Kensington tube stops became our preferred means of transport on the Circle or District lines.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nassar-London, General Manager
(Management representative)
Jul 25, 2008
Thank you for reviewing base2stay. I would like to make a few observations which I hope may be helpful for future guests. In respect of the size of our rooms and in particular of the standard double you stayed in, base2stay is a conversion of a number of period buildings with a variety of rooms and sizes, up to 30sqm, catering to a range of needs and prices. Though comfortable for two, our standard double rooms are but one of the room types available to our guests, all of which offer value for money and a consistent level of facilities.
Referring to your comments on our location, this is obviously subjective as base2stay is situated in one of the most sought after locations in Kensington, providing easy access to many museums and other attractions, as the review following this one mentions.
I do hope this clarifies your concerns, but please feel free to contact me if you have any further questions at gm@base2stay.com.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.