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base2stay kensington: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 229 Reviews
5.0 of 5 stars
141
4.0 of 5 stars
64
3.0 of 5 stars
9
2.0 of 5 stars
13
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 1,128 hotels in London
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 67
  • Address: 25 Courtfield Gardens London SW5 0PG England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Base2stay is an exciting new hotel concept in a fabulous location. Next to a quiet Kensington Garden Square, this original white stucco townhouse and... This description is based on information provided by the hotel.
Free High-Speed Internet Pets Allowed
Check Rates: $280 (£187) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of base2stay kensington

( 28-32 of 229 )
“Great Place for a Great Price”

base2stay kensington

5 of 5 stars
Los Angeles, California
Jul 26, 2008
3/3 found this review helpful

This is our second stay within 6 months. The first time, we stayed for 5 nights in a "standard double". The room was just the right size for two people. Although, you definitely need the space under the bed for your luggage to have any room to move. During our second stay, we stayed for 3 nights in a "double/twin" room. The room was almost twice the size of the "standard double".

Place was always immaculately clean. The in-room internet access was handy, but it did take some getting used to and you can't view PDF files with it. Location was great as it was a short 3 min walk to the nearest Tube stop (Earl's Court) and a ton of restaurants. There are also two handy self-serve laundry facilities nearby (on the same street as the tube stop).

As long as the quality is kept, we don't think we'll be using any other place whenever we visit London.

One quirky observation: during our first stay we saw the same faces in the front desk and even saw them training a new person upon check-in. Six months later, we didn't see any of the same people and this time they were training another new person upon check-in. What's with the complete turnover of staff within 6 months?

  • This TripAdvisor Member:
    • Liked — Location and cleanliness
    • Disliked — None
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeetdragon's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: May 16, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Good place for exploring London”

base2stay kensington

4 of 5 stars
Seattle
Jul 25, 2008
3/3 found this review helpful

I stayed at this hotel for nearly 2 weeks at the end of May. It seems the hotel is run by French speaking people, but they do try to be friendly and helpful. Every thing is clean and not too much the worse for wear. The hotel is very conveniently located to the Earl's Court tube station and there are several supermarkets within a few blocks.

My room was in the basement, which seems to be the case everywhere for singles, but there was little noise from any of the other rooms or floors. The kitchenette was good for its purpose, although don't count on making any ice in the frige. It would take several days for the water to freeze and they claim to clean out the ice tray after every guest, but the one in my frige looked like it hadn't been cleaned in a very long while.

The free internet is on the TV and a little cumbersome to use, but for a small fee there is a direct hook-up for laptops. The desk was a little small for its multipurpose intention (desk, nightstand, table).

The bathroom was very spacious, but the lighting was a little weird and the layout makes it very difficult to get within more than 2 feet from the mirror. The shower was great - good pressure and plenty of hot water. The power in the room won't work without the key card in its little slot, but at least it keeps you from losing the card.

Infact, the only problem I had was that my key card was consistently inconsistent. I had to have it re-keyed about every other day. I know that they reuse these cards, but I do think that there is a limit on how many times a card can be reused.

My purpose wasn't to spend a lot of time in my room, and everything worked well while I was there. Overall, a good experience and a good location.

  • This TripAdvisor Member:
    • Liked — Well appointed and maintained; good location
    • Disliked — Malfunctioning key cards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kswdvm's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: January 25, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Excellent London base”

base2stay kensington

5 of 5 stars
Vancouver, Canada
Jul 23, 2008
3/3 found this review helpful

Excellent value for price. Beautifully modern, small but so compact and well organized - barely knew there was a good kitchen in that space! central to tubes, close to V and A etc. Will definitely use again - very friendly and helpful personnel, very clean, good ac, not a thing to be negative about.

  • This TripAdvisor Member:
    • Liked — Cleanliness and modern
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deelite_Traveller's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: July 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“no regrets.....”

base2stay kensington

4 of 5 stars
Edmonton, Alberta
Jul 22, 2008
3/3 found this review helpful

My son and I stayed here in July of this year. We tried 2 different rooms. One with twin beds and the other being the bunk beds. Both rooms had the same amenities. Given the chance to return to this hotel I would chose to stay my whole time in the bunk bed room. The beds were just as comfortable as the other but the cost would have been less. My son is 16 and had no problem sleeping or climbing to the top bunk. Other than that I would just like to repeat what others have said in relation to the hotel itself. The staff was helpful, hotel was clean and well care for, location was close to the tube and many nice restaurants nearby. Our favorite was Zizi's just by the Earls Court tube and a 5 minute walk from the hotel. Best Italian restaurant I've been to and would definitely return. One suggestion would be that a person should take in the wonderful museums close by and within walking distance. We really enjoyed London and all its charms.

  • This TripAdvisor Member:
    • Liked — quiet, clean and modern
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shan_wilcox's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: January 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice Amenities - Location is Not Teriffic”

base2stay kensington

Jul 21, 2008
1/2 found this review helpful

Ater reading all the raves about Base2Stay, we decided to book a few night's stay for part of our month-long visit to England this year. As previous guests have stated, the rooms are equipped with modern, clean decor and amenities, such as air-conditioning, a kitchenette, and luxurious towels and bed-sheets.

Our double room was indeed tiny, and after a few nights, we were glad to be departing for larger digs, as we found the room to be too small to stay in for any duration while awake. There's just one chair, so if two people do want to eat in the room (with the microwave, fridge, etc., it seems guests are encouraged to do so..), then one person must sit on the bed and squeeze into a tiny space by the desk/table.

The location of the hotel is the factor that will keep us from returning. Yes, it's close to the Earl's Court tube station, and a Marks & Spencer mini grocery and a Starbucks, etc., but it isn't really within walking distance of anything besides the retailers on Earls Court Rd. If you enjoy parks, museums, walks with LondonWalks, etc., then you must rely on public transport to get where you want to go. The immediate area around the hotel is residential, so there's nowhere for a hotel guest to be except in their tiny room or in a restaurant/Starbucks on Earl's Court Road! As for the Earls Court tube - it's fine as long as it's up and running. We met with delays and suspension of service more than once at this station, which, by the way, requires users to be really clear about the directions they're heading if wanting to travel on the Circle line. We observed perplexed visitors as well as locals at this station, due to unclear directions. Gloucester Road and South Kensington tube stops became our preferred means of transport on the Circle or District lines.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OhioGirlScout's Summary
Date of Stay: June 2008
Member since: December 11, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Management Response
Nassar-London, General Manager
(Management representative)
Jul 25, 2008

Thank you for reviewing base2stay. I would like to make a few observations which I hope may be helpful for future guests. In respect of the size of our rooms and in particular of the standard double you stayed in, base2stay is a conversion of a number of period buildings with a variety of rooms and sizes, up to 30sqm, catering to a range of needs and prices. Though comfortable for two, our standard double rooms are but one of the room types available to our guests, all of which offer value for money and a consistent level of facilities.

Referring to your comments on our location, this is obviously subjective as base2stay is situated in one of the most sought after locations in Kensington, providing easy access to many museums and other attractions, as the review following this one mentions.

I do hope this clarifies your concerns, but please feel free to contact me if you have any further questions at gm@base2stay.com.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of base2stay kensington

( 28-32 of 229 )
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base2stay kensington Also Known As

Address: 25 Courtfield Gardens, London SW5 0PG, England