We booked this property a year in advance and the prices dropped 2 weeks before we left. We called and they reduced the price but unbeknownst to me my hubby upgraded us since it was our anniversary. We were lucky enough to get a Jr. Suite. Little did we know that Hurricane Ike was on its way to our home... more

My friend and I just returned to CA from an 8 day stay at Sheraton Maui Resort. This was my first visit to Hawaii and my friend's third trip. We absolutely loved it! We booked a "deluxe oceanfront" room in building 6 and had a beautiful, panoramic view of the ocean from our balcony. The room was spacious, clean, and... more

We are 43 and have stayed in the Caribbean 11 times: Aruba, Bahamas, Cancun, Playa del Carmen, Dominican Republic, and Jamaica as well as a couple of cruises. We stayed at the Sheraton Maui hotel September 9, 2008 – September 14, 2008. AIRPORT- no issues. We flew Hawaiian Airlines from Kona, Big Island to Kahului, Maui international. 20 min flight... more

Sheraton Maui is fantastic beyond words. We had an Ocean View Room on the Black Rock where the sun set just in front of us. The room was spotless and really big with a large balcony, and the kingsize bed was very comfortable. The staff were so friendly and very obliging. The breakfast is class and the food in the... more

We Loved our first stay in Maui aka Paradise. We loved our 8 day stay at the Sheraton and would go back in a heart beat. Even with the few "notsoperfect" things. We had originally booked a King size bed and rcvd 2 queens (but after seein the amazing view we had didnt want to risk a worse view) and... more

As a Starwood Gold member, maybe I got a little more attention than the average tourist may have gotten, but overall, this property does not deserve all the negative press it has received on this website. Overall, the staff was courteous, friendly and helpful. I can honestly say that we didn't have a single negative experience with the staff during... more

Never again will we stay at the Sheraton Maui. We stayed on the island for eleven days, seven of them at the Fabulous Westin Villas where the service was exceptional! Then we checked into motel 6, I mean the Sheraton. Our first room consisted of blazing hot sun, an air conditioner that did not work properly, a whining refrigerator, smokers... more

My wife and I are experiencing some of the surliest, unhelpful staff we have come across in 50 years of international travel. Initially no action was taken after I pointed out that the refrigerator was unnecessarily noisy. After I approached the reception staff 8 hours later the refrigerator was replaced. The breakfast is no more than 2 star but the... more

We stayed at the Sheraton Maui last week for 5 nights as part of our honeymoon. We had only booked a garden view room due to cost and after reading the many reviews on here from people who were upgraded for free, we thought we'd try our luck too. After all we were on honeymoon and it doesn't get more... more