Beautiful hotel, greatly located near all the shopping streets. Could not fault the service, cleanliness, room choice or comfort levels. I was on the 9th floor.. not such a great view but it really didn't bother me. The room was gorgeous: bright, clean, pure comfort, loads of wardrobe space, loads of toiletries, bathrobes, bose music system, flat screen tv, room... more

Stayed here for three nights during September 2008 and thoroughly enjoyed it. The rooms were large, clean, comfortable and very well appointed - I especially enjoyed the huge HD flatscreen TV and the Bose Waveradio. The furnishings are to a high standard, lots of toiletries, bathrobes, towels - really everything you need There are the usual facilities - we ate... more

We had booked the hotel based on the fact that it was no. 1 on tripadvisor. That said, neither of us were expecting it to be that great. We were wrong. It was a very nice hotel in a great location and the staff were lovely. The room was a good size, the bed was comfy and the bathroom was... more

This was a great hotel in a great location - around the corner from the Magnificent Mile and a short walk from the lake front. It's also near lots of great bars and restaurants. We stayed for my birthday and my lovely boyfriend had called in advance to request a special birthday cake (as I have food allergies). The chef... more

There were staff everywhere, you did not need to open a door once. The location is impossible to beat in Chicago, and the hotel is very new. Front office staff were very pleasant. Don't let their occasional use of French words surprise you, most actually can't speak French. Furnishings are contemporary. The parking valet was prompt and courteous. hard to... more

Booked the Sofitel Water Tower for its location. Arrived on a Saturday at 5pm and took about 10 minutes before we were served by a Front Desk staff. I was then told that the room wasn't ready and had to wait a further 15 minutes. The room was large enough, as was the bathroom and was clean, but it's the... more

I just loved this hotel. The room was clean, had all the amenities that I like, and just felt great to be in. The hotel is fun to walk around in. I liked the modern atmosphere and thought the lobby was one of the most stylish I have seen in Chicago. I think this hotel can only add to your... more

My wife and I recently celebrated our 10th wedding anniversary with a stay at the Sofitel and everything was very good. I had ordered chocoloate covered strawberries, a rose display and a card to be in the room upon our arrival and it was, with a split of champagne sent up with the compliments of the manager. We stayed in... more

An over-the-top staff, a bathroom bigger than some hotel rooms, a bed that looks and feels like a cloud, a theatre sized flat screen TV. Comfort, charm, cheap (200$ on early bird) - why would we ever stay anywhere else? more