The hotel is fairly standard: clean rooms, friendly staff, overpriced restaurant. If you're going to the Port for a cruise, as we were, it's a good place to stay. more

I am a meeting planner and have stayed at this hotel several times. When I came for a site inspection, everything was perfect. The front desk was attentive, the bellstaff were great, the sales people wined and dined me, even the General Manager and other Managers greated me and treated us like VIPs. However, I came back with my family... more

My husband and I attended a dance event at the hotel. He arrived Saturday, July 12th, and I arrived the following Friday. The room was spacious with a very workable footprint and some very nice amenities. The oversized closet area allowed us to have a room free of luggage, shoes and the usual things you leave outside a typical dark,... more

Clean room. Efficient front desk. Pricey restaurant. Construction across the street. Choose a different hotel. more

After all sort of problems at Airport and with American Airlines(lost luggage, flight delays, missed connections) , this hotel give all the support I needed and further beyond. Absolutely first class service, great location and fair prices. For business purpose has avoided me more problems than I already had during that time. The two issues that I had were solved... more

Stayed here prior to sailing out on our cruise. This is a large busy hotel that had several conventions & parties taking place-including the Marine Corp Ball. They have a restaurant on-site which is pricey. The morning of our cruise, I took the advice of travelers who posted on the web to eat at a restaurant/hotel next door. Their morning... more

I recently stayed at the Hyatt for a business conference. The hotel was fine - not great, not terrible. The room was clean and comfortable. The hotel faciliates are acceptable. Downtown Miami does clear out at night, but there are decent restaurants within walking distance from the hotel near the marina. Enjoy! more

I was in Miami for a night and booked this hotel through priceline. We got a rate of $65. I was nervous about staying at the Hyatt based on mixed reviews. Upon our arrival we were relieved. The room were were assigned was newly renovated, clean and comfortable. Although the room was new, it seemed a bit tacky and lacked... more

Overall, very good customer service from employees. However, we encountered some problems not normally associated with bigger hotels. We drew the bath and got dirty water which was not warm at all. I contacted Jennifer, the desk supervisor. She was courteous and professional. She assured me that both engineering and housekeeping would immediately respond to the room. Neither happened but... more