We stayed at the Sonesta Hotel because it was part of a travel package I booked for a last minute vacation. I was pleasantly surprised at what a nice hotel this was and the high level of customer service. The hotel and room décor is modern and what you would expect of a higher end hotel in Miami. We had... more

Spent the night at the Sonesta following our wedding. When we arrived, my husband mentioned that we just got married and they upgraded our room to a bay view room on the 21st floor. This hotel was immaculate. Each time we were walking in the hotel or around the hotel, we noticed people cleaning. (This is always a big plus... more

Room are clean and confortable. There is a safety box and a vallet parking with very kind people. The swimming pool is well located with a beautiful view on the sea but it is a little bit small and noisy as one of the favourite game of young americans is to drink whisky for hours in the water. The evening,... more

We just stayed at the Sonesta and I was very disappointed. We got a decent last minute deal on Hotwire and spent last Friday night at the hotel. First and foremost, there is a club next door that BLARES music until 3:00am on the weekends. We were on the 18th floor and the music was so loud I could not... more

Stayed for 2 nights the last weekend in June. Property is very nice with GREAT balconies overlooking the bay. We found the rooms very spacious and a full size refrigerator was very handy. The exercise room was well equiped and not busy. We ate at a great restaurant Jaquars down the street. Would recommend this hotel if you want to... more

Stayed in the hotel for a 2 day business meeting after travelling from the UK. The check-in staff were helpful and friendly although I was thre only one checking in so pressure wasnt great! The rooms were large and functional and were pretty standard as far as US hotel rooms are concerned. The staff were really helpful and friendly throughout... more

check in was like a 3-ring circus and took almost an hour, thanks to someone who wasnt even a front desk agent. when we went back to change rooms, the manager said to another front desk person "what was ____ doing here??" the rooms were decent and clean. they were also a nice size. they upgraded us to a corner... more

My husband and I stayed at the Sonesta in Coconut Grove for four nights at the end of May. The reservation was booked by a family member for us as we had travelled to Florida for a graduation. Our room had a view of the bay and a fully equipped kitchenette. What a treat to be able to have water... more

Stayed at this hotel one night due to a wedding that was held there, ceremony and reception. I found the property was well-mantained, and the room was very clean, airy and smelled fresh. Found the washroom in the lobby very clean and fresh, which is unusual for most hotels. The view from the room (20th floor) was great. The festivities... more