I'm a points member at this chain and was initially thrilled with the property itself, and the staff seemed nice enough, but after an exhausting cross country drive from east coast to Arizona, I found out that NONE of the deposits, rates, fees, etc were the same as when I booked the room.
First, the pet deposit: Hilton web site... more
Management response from
HiltonScottsdale, Manager
In regards to the "Check your bill carefully" review the Hilton Scottsdale Resort & Villas would like to communicate the following:
1. In all conformation emails and print outs we offer an estimated total for the stay in which the room rate for each night is disclosed, the tax is disclosed, and daily service charge of $15 is disclosed, this...