I had a room in the Bally's Tower this past week. The carpet looked as if it had not been cleaned in years. I would not walk barefoot in any part of the room. 3 light bulbs were out. more

We went to AC for NJ teachers convention. We selected Ballys because it was the cheapest price in town, when we booked months before the convention. So we didn't go expecting much. We checked in on a Wed. after 10pm. Took over 30 minutes to check-in. It was horrible. We stood in the long line for 20 minutes staring at... more

After reading of untold horrors at another hotel I canceled it and booked Ballys. Asked phone reservations person the procedure for getting a Tower room, early check in, cleanliness issues-everything I could think of and told why . Got reassurance that paid for Tower,we'd get tower. Arrived 1PM on a Tuesday and Registr desk Empty. staff gestured us to Diamond... more

I just came back from Bally's Atlantic City. Not a gambler, I was there for a conference. Check in went smoothy for me but other attendees told of room changes and not getting into their room until after 5:00pm. My room was in the Dennis tower which has been renovated but directions to the room were not clearly posted. My... more

We booked a package at Bally's that included a room and $50 for food at Bally's. (I have to admit, the booking was for the classic room). We booked it cuz it was like $100 cheaper then the regular rate. When we were checking in, she said she has a room in the claridge tower. I was sorta ready for... more

Dont always believe what you read...Based on other reviews I was expecting the "WORST" but I was very happy with our room in the Claridge Tower. My Husband and I stayed on the 15th floor, very NICE AND CLEAN ROOM. Guest service was always helpful when you had a question. My only problem was the outrageous phone bill, I made... more

We requested two queens and a pull-out so each adult could have a bed. The arrangement was promised to us when we made the reservation if we showed up early. However, when we arrived at 10:30 a.m., (after 1 1/2 drive) we were told this arrangement was not possible and that we would have to buy a second room. When... more

Based on some of the other reviews I wasn't sure what to expect. However everything was pretty nice. We stayed in the Dennis Tower and the room was nice. Smaller than I expected but I guess your only in there to sleep anyway. The bed was very comfortable. My only complaint was the housekeeping lady was singing in the hallyway... more

Based on other reviews I was expecting the worst but I was very happy with my room in the Claridge Tower. We had 3 rooms on the 9th floor (booked for 5 of us). I personally inspected each room and was very satisfied & I am very picky and would call myself "high maintenance". Didn't see no dust, mold or... more