We stayed at the Jebel Ali resort for over a week earlier this month. After reading mixed reviews about the hotel we were pleased to experience a high level of service during our stay. The attitude and standards of staff was certainly 5 star. We had chosen to updgrade our room before we arrived and would certainly recommend doing so.... more

This Hotel knows the meaning of the word Service, which it provides above Excellent . I have stayed at this Hotel twice (May 2006& June 2007) , the staff treated me like a VIP, and always made me Welcome which ever part of the Hotel I happened to be walking through. The waiters would always come and ask me if... more

Stayed here for 5 days for a quick drop of sunshine this April with my mum and daughter. Used the hotel as my mum had visited a number of times and said it would be good for a break. We arrived about 1a.m. after an entertaining taxi drive from the airport (takes 35mins when the roads are empty, over an... more

We booked our 2 night stay here as we were stopping over in Dubai on our way back from the Seychelles. The hotel was recommended to us by our travel agent and we assumed as it was a 5* that it would be fine. When we arrived in our room we were extremely disappointed. The view was over the roof... more

Need a escape from the British weather and work, we booked the Jebel Ali Resort and Spa, Two hotels in one resort, e stayed in the Spa one in a Junior suite, great room but ask for a sea view otherwise you will overlook the main garden and the back of the other rooms. The service is great from start... more

We are residents in Dubai and were in need of a weekend break, we chose this hotel as it is only 20 minutes out of Dubai. The welcome was warm and the check in was efficient, the room was clean and well equipped. In the evening we had a BBQ dinner in lovely surroundings over looking the marina, the service... more

My partner and I have just returned from a weekend at the Jebel Ali resort and were very disappointed with the overall experience. We are Dubai residents and have stayed in many of Dubai's 5 star hotels and I am shocked that this is still considered a 5* resort. It is 3* or 4* at best. Standards compared to hotels... more

Manchester 08 5 adults Stayed from 15th September to the 30th September This was our third visit to the jebel ali resort in as many years and the first for two of our daughters and one grandson. We flew with etihad to Abu Dhabi to try it and we have decided not to repeat the experience.Last year we stayed at... more

My wife, son and I travelled to Dubai for some sun and relaxation during the last few days Ramandan. Overall we enjoyed our trip to Jebel Ali. The resort is one of a few in UAE that was built with care and maintained over the years. The scenary was fantastic compared to the spralling construction of all surrounding areas in... more