I've stayed in this hotel twice but this time I wasn't totally satisfaied. Staff is not wellcoming at all and not particulary interested in solving your problems, the room had problems with the telephone line and the keys, noone helped me with my baggages when I arrived there. I'm very surprised because one year ago this hotel was really better... more

My Mom and I stayed here for almost a week. I had to attend a conference. Our over-all stay was good, the room is clean and the staffs are friendly. It's worth it! more

Stayed at this Hotel for two weeks, we were there for a family wedding, we had a good room, very quiet, Room 613. The Hotel was very clean, sheets changed every day also towels. Breakfast was very good.plenty of choice. The swimming pool was good, very quiet, towels provided, good rstaurant at the poolside. There is Parkway Mall opposite the... more

Mom, brother and I spent three nights at the Grand Roxy and found it to be absolutely perfect. The room was booked via the hotel's website which took about 5 minutes. However, I was a bit worrying about it since I didn't find a three-bed room option when booking the room, and therefore we reserved accodomation only for two of... more

I found the Grand Mercure Roxy to be very convenient and comfortable for an overnight stop while transiting through Changi Airport. The free hotel shuttle provided a prompt and speedy service to and from the airport. Service thoughout the hotel was friendly professional and most helpful. The hotel is showing signs of age and some of the carpets in the... more

Had I discovered TripAdvisor before I booked this hotel I would not have done so. The hotel itself was perfectly comfortable and an error in the rooms we were given was quickly corrected. The pool is also very impressive, especially at night. The problem for us was the location and it woud have suited us much more to be closer... more

We used this hotel as a single night stopover and must say the only good thing about it is the free shuttle service to the airport. It lacks personal touches that other hotels in Singapore give, such as complimentary water, and proper lounge bars for late night drinks. Be aware that all bar/cafe areas close before or no later than... more

We had flown in from Europe and were flying out the next day early so were looking for somewhere close to the airport to save time. Free Shuttle from airport. Had Accor Advantage Plus card so we were given a free upgrade to the Club floor which was unexpected. Was using my free night and only downside was that they... more

This was a nice hotel to stay at given the close location to the airport. It was reasonably priced and we got a junior suite which was spacious and comfortable. We were here for a night as a stopover before heading to KL. The room included a kitchen, living room, bedroom and ensuite. Everything was clean and tidy. And for... more