My husband and I went to Cancun for our anniversary. We were told by several people that it was an adult hotel, but there were tons of kids at the pool. We love kids and have two, but we wished they would have more activities if they were not going to make it adult only. That was our only complaint.... more

My husband and I spent 3 nights here recently. It is a gorgeous hotel, great gym, lovely spa, and on a nice stretch of beach. We booked their Club level and it was well worth the costs. Wonderful European continental breakfast, fresh sushi and cocktails (great labels) in the afternoon and a dessert bar mid afternoon for those with sweet... more

I attended a conference here and stayed on for a few days of R&R after. The rate I had was almost half that posted on the website and cheaper than Expedia. So I won't comment much on value for money as I wasn't paying anything close to the rack rate. The room was nice, fairly spacious and very clean. The... more

My best friend and I stayed at the Aqua and this hotel is above and beyond the rest. It is not your standard hotel with stale carpet and old fashion wall paper. This hotel is all about relaxation. The moment you walk into the hotel you experience the tranquil aromatherapy of music and smell that captures you. Then you are... more

Nice hotel, great pool area, not much happening at this hotel. Great location in hotel zone, across from La Isla shopping center with Starbucks, restaurants and shopping. Aroma therapy hotel that is wonderful to walk into after being out all day or night. A bit expensive for F&B but very good service and wonderful food. GREAT views from the rooms... more

OVERALL The hotel has a very good location for walking to two shopping centers and places to eat. The service is four star quality. The rooms have quality amenities and are highly maintained. The pools are well designed. The club floor provides value for money. I would recommend it to friends and would stay here again. CLUB LEVEL ROOM Check-in... more

I stayed at Aqua from 5/3 - 5/11. I booked my trip through Expedia and paid for a king oceanfront room with terrace. This was supposed to be the nicest room option before the suites. Well, I was very disappointed when I arrived to find that my room looked out onto a construction site, and the terrace was littered with... more

My hubby and I stayed at the AQUA CANCUN Hotel for 8 days. May 15-22 - Upon arrival to the Aqua "Lawrence" the front desk attendant tried to convince us to pay $100 more a night to get an ocean view - when we already booked an Ocean Front View - he tried and tried to get more money from... more

Stayed here May 1 - May 7. We booked the cheapest room through Expedia with the 25% off Food & Bevarage promo. Upon check-in, the front desk offered us a $50 / night upgraded room. I opted to first view our room and then decide. The first room offered had a view of the construction next door (thank you Expedia;... more