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Westin Resort & Spa Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 370 reviews
370 Reviews
5.0 of 5 stars
130
4.0 of 5 stars
131
3.0 of 5 stars
40
2.0 of 5 stars
38
1.0 of 5 stars
31
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#41 of 162 hotels in Cancun
  • Address
    Blvd. Kukulcan Km 20
    Cancun 77500
    Mexico
Check Rates: $241 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 369 traveler reviews
  • What to Expect:
    • 3.5 based on 187 reviews Rooms
    • 4 based on 187 reviews Service
    • 3.5 based on 184 reviews Value
    • 4 based on 187 reviews Cleanliness
    • 4 based on 42 reviews Pool
  • Recommended For:
    • 50% based on 202 reviews Families with young children
    • 50% based on 202 reviews Older travelers
    • 50% based on 202 reviews Families with teenagers
    • 50% based on 202 reviews An amazing honeymoon
    • 20% based on 202 reviews Young singles

Reviews of Westin Resort & Spa Cancun

( 1-10 of 370 )
Aug 28, 2008
2/2 found this review helpful

I have traveled to Cancun since the early 90's and the Westin Resort is by far on the bottom of my list and will not go back. The Westin is 10 minutes from the airport and is the second hotel at the entrance to the hotel zone. The Westin is located on a superb stretch of white beach and an... more

5 of 5 stars
Los Angeles
Aug 26, 2008
1/1 found this review helpful

I stayed at the Westin Cancun this month and was so happy with my experience. I was there was a 5, 13 and 14 year old. The hotel was clean, the staff was super friendly and accomodating. The food at the resort was very good. Yes, it is pricey but any resort is going to be. We received an ocean... more

Aug 20, 2008
1/1 found this review helpful

The westin hotel is fantastic and so are the staff. I was a bit unsure when booking this hotel due to some really bad reviews. This hotel is very clean and located in a quiet area of cancun. Beautiful pools and beach area. Everyone is so nice and always willing to help. We will definitely be returning to this hotel... more

5 of 5 stars
New York City, New York
Aug 15, 2008
1/2 found this review helpful

The Westin is located in the quietest corner of Cancun, we had a garden view room on the ground floor and it was perfect for us. The room have arched stucco celings. Large sized rooms, clean, and cool. The hotel also has 3 different pools, where we always found space. The restuarants were both good value for money. We took... more

4 of 5 stars
Steamboat Springs, CO
Aug 13, 2008
2/2 found this review helpful

We stayed at the Westin as a nice getaway from our snowy ski town in April, 2008. We wanted to go after the spring break hoopla but before it got too hot and the third week in April was PERFECT! It was between 85-90 degrees everyday, with no threatening weather. We took a shuttle from the airport to the hotel... more

5 of 5 stars
Dublin
Aug 12, 2008
1/1 found this review helpful

I stayed here with my partner on our first and last nights in Mexico as we had flown into Cancun but it is not really our scene and we were leaving asap to travel around so thought we would book the two nights here, We really enjoyed staying there. It is on the very edge of the hotel strip so... more

4 of 5 stars
Savannah, Georgia
Aug 11, 2008
3/3 found this review helpful

We just returned from a week at the Westin in Cancun. We were traveling with 3 children under 8 and were very comfortable at this hotel. Upon arrival, we were almost immediately met by a representative from the Kids Club. She told us about all of the events of the day and invited the kids to play with the Legos... more

Aug 11, 2008
2/3 found this review helpful

First , the hotel needs some TLC , walls finishings are not the greatest , bathroom door did close all the way, shower water temp was very hard to adjust, it was either too cold or too hot, i took soo many cold showers on this trip thanks to that but no big deal to me. Great view from our... more

Aug 7, 2008
1/1 found this review helpful

Great to just chill at! we aren't huge partiers, so being somplace mellow was Perfect- Loved the Sunset Bar and the Beach Bar. Spa was nice as well. Food was above average. Fun Times were had by all! more

Aug 4, 2008
1/1 found this review helpful

I stayed at the Westin for 5 nights with my 5 of my friends. The hotel was in good condition and the rooms were perfectly fine. The pools we great to relax by and the beach was unbelievable! We prefered the bar menu to the resturants and it was never a problem. This hotel is far from the nightlife but... more

Reviews of Westin Resort & Spa Cancun

( 1-10 of 370 )
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