Please people stop complaining for stuff you SHOULD expect going into a different country! We booked our trip and then I started to read reviews... I was getting a bit scared about the resort. But in fact it is nothing at all like described in the reviews. We went there with a 10 months old baby and the service we... more

Went for two weeks for a wedding. I have been to Mexico a half dozen times, both in the Mayan Riviera, and Nuevo Vallarta. This is clearly, in my view, the worst place I have ever stayed. For many reasons - the most important first: 1. The front desk manager, Alvaro. Possibly the rudest, most arrogant person I have ever... more

Date: August 18, 2008 Reviewer: Jennifer and Shirley, Calgary, Alberta, Canada This was our third visit to the Palladium and we loved every minute yet again! This year we upgraded to the new Royal Suites and thoroughly enjoyed the service, atmosphere and facilities there (for two wonderful weeks). I have recently read many negative reviews of this hotel and my... more

We are extensive travelers abroad and are unsure why anyone would denigrate this facility. This resort is in MEXICO, hello people! If you are looking for America in Mexico go to the Marriott or Best Western!!! The website for the hotel is clearly reflective of the facility. This magnificent resort is located about 13 Kilometers or about 45 minutes from... more

We found the other reviews to be spot on: PROS: Wonderful, wonderful beach. The 1st place we stayed at was in the Hotel Zone (and we also checked out the Centro/Malecon area), which was loud, crowded, and not the greatest beach (rocks in the sand, water kind of dirty). Here the beach was BEAUTIFUL, pristine, plenty of chairs, nice relaxing... more

I absolutely loved the Palladium Vallarta. The location was breathtaking, the staff were very friendly, the beach was amazing, the food was good, and our room was beautiful. I have nothing but great things to say about this hotel and I would go back in a minute. more

Spent a week at this place. I had been to Puerto Vallarta a few times before (going back to 1975) and had no interest in seeing the town again. That is why this hotel's location is fantastic. Set in a jungle local it seems more like Costa Rica than Mexico. The grounds are superb, and the small beach coves are... more

When we were looking at the Palladium Resort for our vacation, I read alot of reviews myself and found them to be very helpful. I must have read a dozen or more reviews that reccomended upgrading to the Punta Minta section of the resort. Upon talking to our travel agent, she insisted that was not neccesary and was a waste... more

It's sad how such a beautiful hotel, in such a spectacular site can has such BAD SERVICE. I blame mostly management and their lack of proper communications with the guests. The actual worker were good. The location is in a secluded beach about 45 minute north of Puerto Vallarta. The beach was great, and the "regular" rooms were O.K.. If... more