This hotel does NOT change the sheets! ABSOLUTELY DISGUISTING! PAY TO STAY SOMEWHERE ELSE! Luckily the prior guest that stayed in our room left a note for us between the sheets along with their hair! GROSS! The note read, "Dear Guest, if you found this note this means housekeeping as NOT changed the sheets since I left." It gets worse!... more

I stayed at the Buganvilias Vacation Club section the week of July 20, 2008. My studio unit was very clean and had a beautiful ocean front view. I travel to PV every year and this was the most comfortable bed I've slept in (with a cozy duvet). Maid service was very good, staff was always helpful and the timeshare rep... more

I forced myself to give this hotel 3 star because in my view it is nothing more than a Motel8 here in the US. We got a great rate of $550.00 for two rooms with two queen size beds from a travel website and I say great because the rates posted in the lobby looked ridiculous to me for what... more

You will love this place! The hotel itself is wonderful. I was a little worried with some of the reviews............but don't worry. This hotel is truley wonderful, the grounds are beautiful. Staff is there to help you whenever they can. It is pricey as far as the food at the hotel..............but you don't have to eat there. I loved the... more

After reading some of the bad reviews, my daughter & I were nervous about our July 2008 vacation at the Sheraton in Pto. Vallarta. However, we were very pleasantly surprised. We booked our vacation through Alaska Airlines Vacations. We stayed in the hotel portion, not the timeshare. From our first experience checking in to our day of departure, the staff... more

Just back after 4 nights at Sheraton Bunganvilias...unfortunately, I am eager to report on my stay for negative reasons. Given it was low/shoulder season, had a lot of options to choose from, but picked this property as the friend I traveled with's brother recommended it, and that I am a Starwood Preferred Member and have had good experiences with Sheraton... more

I enjoyed my stay at the Sheraton in mid-June. I was wary since I had read some of the bad reviews on this site, but found my experience was all good. The check-in was fast, and the staff were friendly. My room had a great view. I thought the pool food was tasty and not too expensive. The food I... more

We stayed in a resort room at the Sheraton Buganvilias for the first week of July 2008. Our room included a very large terrace that overlooked the pool area and ocean. The bed was particularly comfortable. All of the hotel's rooms face the ocean, but not all have a balcony/terrace. Ask when booking. The Sheraton is a clean and comfortable... more

I have stayed in Mexico before a LOT and knew the Sheraton would not be like a U.S. sheraton but I was really really dismayed with what I got. *REALLY MOLDY and STINKY bathroom and bedroom see pics! *Pool closed so my view for 2 weeks was of construction *Hot tub closed...for no reason *Other pool that was open was... more