We are very particular about accommodation and we loved the Cerulean. More often than not you can feel let down when you arrive at a hotel. Not here. The lobby itself is extremely well designed and tastefully decorated. The staff make you feel welcome. Not just with Japanese precision but with genuine warmth. We arrived very early in the day... more

We wanted a stylish and modern hotel in the centre of Tokyo and booked this hotel on the recommendation of others on Trip Advisor. We were not disappointed!! The hotel was very easy to locate and had an impressive entrance and foyer area. Staff were polite, friendly and spoke good english. On checking - in we were surprised by a... more

We arrived soaked by a sudden rainstorm and the staff immediately appeared with towels to dry us and our luggage down. So sweet! The service, rooms and breakfast were second to none. We were travelling with teenagers who loved the Harijuku fashion district only 2 stops away on subway. Loved Tokyo, so clean and efficient. more

Let's start with the good. The hotel's lobby is the biggest I have seen in downtown Tokyo. The location is great - once you know your way around the overhead bridge. Their staff are polite, eager to help, spoke good English - a rare skill in Japan. The rooms (we had two), are spacious in Tokyo standards. They were also... more

Absolutely the best hotel experience I've ever had, bar none. I travel frequently for business, and my experience at this hotel surpassed that of any other stay. When you get to the higher-end hotels, the minute details are what make the difference, and there were no shortage of those here. Since everyone else has spoken in general terms about the... more

I've stayed here many times on business. It is walking distance to the Shibuya area and the Shibuya train station with access to the JR Line. The service is impeccable. Everywhere you go, there's someone there to greet you. They handle your bags, press the elevator button for you, just impeccable service. I would recommend this hotel. I have also... more

I had a short stay here at the end of May. It has a fantastic location about 2 city blocks from Shibuya train station and all of the Shibuya shops & entertainment are right around the corner. The hotel service staff is friendly and seem to be well-trained (but isn't that the case in all of Japan). My room was... more

The Cerulean was a great experience. The staff was attentive and friendly. We had a room with a great view of a park and the nightlife in Shibuya. The room was nicely decorated, and big enough for two and had a great path with granite tile, a bidet and a terrific shower in an area next to the tub. Not... more

The selection of a Tokyo hotel can be tricky given the size of the city. The Cerulean Tower Tokyu Hotel is located in Shibuya and after having stayed here for 4 nights I believe it is perfectly located for exploring Tokyo's neighbouring "Wards". All that has been previously written about this hotel I totally agree with. Firstly the hotel is... more